# Wrong conversion rates

**URL:** <https://community.jupiter.money/t/wrong-conversion-rates/50203>\
**Category:** QnA\
**Created:** [23 February 2024 07:27 UTC](https://community.jupiter.money/t/wrong-conversion-rates/50203 "2024-02-23T07:27:29Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![Wongyal\_Dorjee](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/wongyal_dorjee/32/16596_2.png) [@Wongyal\_Dorjee](https://community.jupiter.money/u/Wongyal_Dorjee)\
**Post date:** [23 February 2024 07:27 UTC](https://community.jupiter.money/t/wrong-conversion-rates/50203/1 "2024-02-23T07:27:29Z")

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The conversion rate in USD to INR is 82.8. And 81.6 was about 2 years ago. Now, the issue is Jupiter is using the exchange rate from 2 years ago! I have no idea why. There is a 2000 rupees difference in my payment. This is sad cause I have received more than 30 payments without noticing. Can anyone help me understand why? If it’s a transfer charge then it should be outbound not inbound. And if it’s a charge they should mention it. Plus, there is an extra charge in my account which just says LPB US Commission. Why I have no idea. Upon reaching out to the support all he doesn’t is give me tickets. Turns out he does not know anymore than what I know. Help me out, is this conversion rate only with jupiter or is it the same with all banks.

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**Author:** ![yagnesh01](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/yagnesh01/32/14597_2.png) [@yagnesh01](https://community.jupiter.money/u/yagnesh01)\
**Post date:** [23 February 2024 16:46 UTC](https://community.jupiter.money/t/wrong-conversion-rates/50203/2 "2024-02-23T16:46:24Z")

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@Wongyal_Dorjee we use Payoneer for our business and the payments are never settled as per the rates that are visible on Bloomberg or [Xe.com](http://Xe.com). The difference is the fees that are charged for payment handling and settlement

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**Author:** ![alexnazy](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/alexnazy/32/18797_2.png) [@alexnazy](https://community.jupiter.money/u/alexnazy)\
**Post date:** [25 February 2024 04:06 UTC](https://community.jupiter.money/t/wrong-conversion-rates/50203/3 "2024-02-25T04:06:39Z")

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@yagnesh01 I am curious whether this is the same rate across the industry or is there a cheaper option.

Would appreciate any information on this.

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**Author:** ![yagnesh01](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/yagnesh01/32/14597_2.png) [@yagnesh01](https://community.jupiter.money/u/yagnesh01)\
**Post date:** [25 February 2024 06:52 UTC](https://community.jupiter.money/t/wrong-conversion-rates/50203/4 "2024-02-25T06:52:11Z")

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@alexnazy in our experience, Payoneer is the cheapest amongst the lot. We’ve looked for alternatives. PayPal is extremely expensive. We also tried Wise. But they do bait with companies.

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**Author:** ![BombayBoy](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/bombayboy/32/22887_2.png) [@BombayBoy](https://community.jupiter.money/u/BombayBoy)\
**Post date:** [25 February 2024 07:06 UTC](https://community.jupiter.money/t/wrong-conversion-rates/50203/5 "2024-02-25T07:06:03Z")

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The rates you are referring to are card rates.

You can check [Wise](https://wise.com/in/business/receive-money) and decide if it suits your requirement.

As a retail client, you’ll not get the best rates out there. You’ll just have to find the one with a little better rates, lower charges and decent service.

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**Author:** ![alexnazy](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/alexnazy/32/18797_2.png) [@alexnazy](https://community.jupiter.money/u/alexnazy)\
**Post date:** [25 February 2024 18:11 UTC](https://community.jupiter.money/t/wrong-conversion-rates/50203/6 "2024-02-25T18:11:17Z")

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@yagnesh01 thanks for that information.

So is it the same with Niyo, Fi Money? When they say zero forex, does it have these kinds of hidden charges.

Sorry if I am understanding this wrongly. As far as I am understanding this, @Wongyal_Dorjee is talking about credit to his account. Niyo/Fi talk about zero forex for expenses or debit. Please correct me if I am wrong.

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**Author:** ![yagnesh01](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/yagnesh01/32/14597_2.png) [@yagnesh01](https://community.jupiter.money/u/yagnesh01)\
**Post date:** [26 February 2024 05:53 UTC](https://community.jupiter.money/t/wrong-conversion-rates/50203/7 "2024-02-26T05:53:49Z")

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@alexnazy i believe those apply to debit transactions. In my experience, I have not come across any service that has zero forex fees for incoming transactions

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**Author:** ![Wongyal\_Dorjee](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/wongyal_dorjee/32/16596_2.png) [@Wongyal\_Dorjee](https://community.jupiter.money/u/Wongyal_Dorjee)\
**Post date:** [29 February 2024 09:34 UTC](https://community.jupiter.money/t/wrong-conversion-rates/50203/8 "2024-02-29T09:34:34Z")

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Shouldn’t they clarify if it’s transfer charges?

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**Author:** ![Wongyal\_Dorjee](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/wongyal_dorjee/32/16596_2.png) [@Wongyal\_Dorjee](https://community.jupiter.money/u/Wongyal_Dorjee)\
**Post date:** [29 February 2024 10:34 UTC](https://community.jupiter.money/t/wrong-conversion-rates/50203/9 "2024-02-29T10:34:33Z")

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That is correct it’s a credit to my account from Google Adsense. If it is a charge they aren’t transparent about it and I see a couple other charges that aren’t authorised by me. Which is very concerning
