# UNACCEPTABLE TICKET RAISED 

**URL:** <https://community.jupiter.money/t/unacceptable-ticket-raised/57760>\
**Category:** General\
**Created:** [20 April 2026 05:50 UTC](https://community.jupiter.money/t/unacceptable-ticket-raised/57760 "2026-04-20T05:50:52Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Abhishek\_Keshri\_17](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/abhishek_keshri_17/32/28912_2.png) [@Abhishek\_Keshri\_17](https://community.jupiter.money/u/Abhishek_Keshri_17)\
**Post date:** [20 April 2026 05:50 UTC](https://community.jupiter.money/t/unacceptable-ticket-raised/57760/1 "2026-04-20T05:50:52Z")

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I have requested freeze on april 13 due to phone lost. And now my phone number was recovered . Ticket was issue for dormancy but here requeste by me for freeze. So please changes ticket dormancy to self-freeze.i asked to agent how much time its take he told me waiting for 27th april.I really need to do transactions please helps me

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**Author:** ![Vajrala\_Pradeep](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/vajrala_pradeep/32/29621_2.png) [@Vajrala\_Pradeep](https://community.jupiter.money/u/Vajrala_Pradeep)\
**Post date:** [20 April 2026 07:58 UTC](https://community.jupiter.money/t/unacceptable-ticket-raised/57760/2 "2026-04-20T07:58:09Z")

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Hi @Abhishek_Keshri_17 I have responded to the same message over this conversation : [Unacceptable Ticket raised](https://community.jupiter.money/t/unacceptable-ticket-raised/57759) so we can keep a track of this case. I will help you. Do not worry.