# Unable to open App

**URL:** <https://community.jupiter.money/t/unable-to-open-app/49720>\
**Category:** Bugs\
**Created:** [27 January 2024 07:04 UTC](https://community.jupiter.money/t/unable-to-open-app/49720 "2024-01-27T07:04:11Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![razack](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/razack/32/23790_2.png) [@razack](https://community.jupiter.money/u/razack)\
**Post date:** [27 January 2024 09:18 UTC](https://community.jupiter.money/t/unable-to-open-app/49720/2 "2024-01-27T09:18:29Z")

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Hai @Saurav_Singh1 Welcome to the community.  
Suggest you to increase/decrease/adjust the Phone font from settings and try again.

Can try this method and see if it works

> [@Account opening](https://community.jupiter.money/t/account-opening/49458/24):
>
> @sai_krishna1 @Dhruv1 The team has come back with a workaround for now while they fix it completely. Here’s what they have to say :- Please ask the user to increase his device’s font size a little so that the screen becomes scrollable for him/her. Once the screen is scrollable, on scrolling the arrows will disappear and user will be able to click the next button. Please check if you are able to get it past the next button post doing this.

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_[View the full topic](https://community.jupiter.money/t/unable-to-open-app/49720)._
