# Unable to make new virtual debit card **URL:** \ **Category:** Help\ **Tags:** debit-card\ **Created:** [28 September 2022 00:21 UTC](https://community.jupiter.money/t/unable-to-make-new-virtual-debit-card/37532 "2022-09-28T00:21:58Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Vikasharma](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/vikasharma/32/10415_2.png) [@Vikasharma](https://community.jupiter.money/u/Vikasharma)\ **Post date:** [28 September 2022 00:21 UTC](https://community.jupiter.money/t/unable-to-make-new-virtual-debit-card/37532/1 "2022-09-28T00:21:58Z")
I used my virtual debit card for shopping and due to some reason i blocked it. Now when i try to make new virtual card an error is coming, saying cant process due to technical issue. I am trying to make new virtual card since yesterday morning. How to resolve it or where i can contact to get new one. I dont want physical card. Can anyone help Thanks ---
**Author:** ![Bridget\_Sabu](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/bridget_sabu/32/4126_2.png) [@Bridget\_Sabu](https://community.jupiter.money/u/Bridget_Sabu)\ **Post date:** [28 September 2022 04:24 UTC](https://community.jupiter.money/t/unable-to-make-new-virtual-debit-card/37532/2 "2022-09-28T04:24:22Z")
Hey @Vikasharma Welcome to our Community 🙂 Don’t worry! I’ll help you with your concern. Connecting with you via DM for further assistance. ---
**Author:** ![Shawnpinto](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/shawnpinto/32/7656_2.png) [@Shawnpinto](https://community.jupiter.money/u/Shawnpinto)\ **Post date:** [28 September 2022 04:59 UTC](https://community.jupiter.money/t/unable-to-make-new-virtual-debit-card/37532/3 "2022-09-28T04:59:35Z")
Hey @Vikasharma that shouldn’t have happened :blob_worried: The team will help you out. Could you also let us know why you do not want to own a physical debit card? :credit_card: :blob_thanks: