# Transfer money using bank transfer error

**URL:** <https://community.jupiter.money/t/transfer-money-using-bank-transfer-error/19851>\
**Category:** Bug hunters\
**Created:** [7 March 2022 14:26 UTC](https://community.jupiter.money/t/transfer-money-using-bank-transfer-error/19851 "2022-03-07T14:26:53Z")\
**Posts on this page:** 9\
**Page:** 1

<div class="post-metadata">

**Author:** ![CHETAN\_KUMAR\_RAWAT](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/chetan_kumar_rawat/32/5517_2.png) [@CHETAN\_KUMAR\_RAWAT](https://community.jupiter.money/u/CHETAN_KUMAR_RAWAT)\
**Post date:** [7 March 2022 14:26 UTC](https://community.jupiter.money/t/transfer-money-using-bank-transfer-error/19851/1 "2022-03-07T14:26:53Z")

</div>

When I am trying to transfer amount to a bank account. Even if I have balance in 5 digits in my account. The app is showing “You’ve entered more than your Jupiter balance “

 ![image](https://us1.discourse-cdn.com/flex020/uploads/jupiter/original/2X/c/c69eb8b666a6e98d2e7d07b00827ed90bfb39586.jpeg)  
 ![image](https://us1.discourse-cdn.com/flex020/uploads/jupiter/original/2X/8/810e349afbb3121e93272ac0f3ff9c4a413c4fa7.jpeg)  
 ![image](https://us1.discourse-cdn.com/flex020/uploads/jupiter/original/2X/e/ebf69021a20e335e0061f4eb3a7b2df3731d3499.jpeg)

---

<div class="post-metadata">

**Author:** ![Shawnpinto](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/shawnpinto/32/7656_2.png) [@Shawnpinto](https://community.jupiter.money/u/Shawnpinto)\
**Post date:** [8 March 2022 04:48 UTC](https://community.jupiter.money/t/transfer-money-using-bank-transfer-error/19851/2 "2022-03-08T04:48:29Z")

</div>

Whoa! Okay, this is a strange one. Good find!  
While entering the amount, the text in red says the Balance is 0… hmm.

This is just my guess but lemme know if you deposited into the account recently and it’s in a processing state, maybe that’s why the balance is shown as 0?

Or did you have the amount in the account for a long time?

---

<div class="post-metadata">

**Author:** ![CHETAN\_KUMAR\_RAWAT](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/chetan_kumar_rawat/32/5517_2.png) [@CHETAN\_KUMAR\_RAWAT](https://community.jupiter.money/u/CHETAN_KUMAR_RAWAT)\
**Post date:** [8 March 2022 05:30 UTC](https://community.jupiter.money/t/transfer-money-using-bank-transfer-error/19851/3 "2022-03-08T05:30:41Z")

</div>

I have transferred some amount but my account was never less than 100 rupees. Look typing 2 rupees even showings error with 0 balance that’s not true. If you see the Home Screen screenshot it has an amount there that anyway greater than the 2 rupees I entered.

This is wrong messaging in ios.

---

<div class="post-metadata">

**Author:** ![Shawnpinto](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/shawnpinto/32/7656_2.png) [@Shawnpinto](https://community.jupiter.money/u/Shawnpinto)\
**Post date:** [8 March 2022 05:49 UTC](https://community.jupiter.money/t/transfer-money-using-bank-transfer-error/19851/4 "2022-03-08T05:49:13Z")

</div>

Ah, that makes sense. We’ll get this one checked and let you know 🙂

---

<div class="post-metadata">

**Author:** ![shkilluminate](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/shkilluminate/32/5185_2.png) [@shkilluminate](https://community.jupiter.money/u/shkilluminate)\
**Post date:** [8 March 2022 12:31 UTC](https://community.jupiter.money/t/transfer-money-using-bank-transfer-error/19851/5 "2022-03-08T12:31:27Z")

</div>

How are you able to take screenshots in the Jupiter app, mine says “due to security reasons, screenshots cannot be taken”

---

<div class="post-metadata">

**Author:** ![nateavi](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/nateavi/32/10064_2.png) [@nateavi](https://community.jupiter.money/u/nateavi)\
**Post date:** [8 March 2022 16:33 UTC](https://community.jupiter.money/t/transfer-money-using-bank-transfer-error/19851/6 "2022-03-08T16:33:41Z")

</div>

Not in android. But screenshots work in iOS 🕶

---

<div class="post-metadata">

**Author:** ![Shawnpinto](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/shawnpinto/32/7656_2.png) [@Shawnpinto](https://community.jupiter.money/u/Shawnpinto)\
**Post date:** [22 March 2022 09:07 UTC](https://community.jupiter.money/t/transfer-money-using-bank-transfer-error/19851/7 "2022-03-22T09:07:30Z")

</div>

@CHETAN_KUMAR_RAWAT This is confirmed. It’s a true bug. We’re working on a fix for this 🙂  
Thanks for letting us know! We’ve sent you a gift 👀 🎁

---

<div class="post-metadata">

**Author:** ![CHETAN\_KUMAR\_RAWAT](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/chetan_kumar_rawat/32/5517_2.png) [@CHETAN\_KUMAR\_RAWAT](https://community.jupiter.money/u/CHETAN_KUMAR_RAWAT)\
**Post date:** [22 March 2022 16:23 UTC](https://community.jupiter.money/t/transfer-money-using-bank-transfer-error/19851/8 "2022-03-22T16:23:37Z")

</div>

Thanks for the appreciation.

---

<div class="post-metadata">

**Author:** ![system](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/system/32/17131_2.png) [@system](https://community.jupiter.money/u/system)\
**Post date:** [23 March 2022 16:24 UTC](https://community.jupiter.money/t/transfer-money-using-bank-transfer-error/19851/9 "2022-03-23T16:24:07Z")

</div>

This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.
