# Share your Jupiter journey after 1 year

**URL:** <https://community.jupiter.money/t/share-your-jupiter-journey-after-1-year/33879>\
**Category:** Feedback & Ideas\
**Created:** [24 June 2022 16:57 UTC](https://community.jupiter.money/t/share-your-jupiter-journey-after-1-year/33879 "2022-06-24T16:57:40Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![dhanvi](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/dhanvi/32/13369_2.png) [@dhanvi](https://community.jupiter.money/u/dhanvi)\
**Post date:** [24 June 2022 16:57 UTC](https://community.jupiter.money/t/share-your-jupiter-journey-after-1-year/33879/1 "2022-06-24T16:57:40Z")

</div>

Folks,

Time flies! It has been a year since Jupiter launched.

Recently, a millionth 🚀 customer was also onboarded! (Many more to go 🚀 🚀 🚀 🚀 🚀 🚀 🚀 🚀 🚀 🚀 )

On this first anniversary, Jupiter team wants to understand your overall experience/journey.

Here are a few points to start the conversation. Feel feel to share more!

- Your initial thoughts about Jupiter when you saw/found it.
- How the app and team were back then. Your interactions.
- You’ve been using it for a while and watched us grow for almost a year. (Edge/bullet excluded, but you can add that too if you’d like.)
- How is Jupiter now? App experience wise, interactions, etc.
- Something you’d like to see? Any tips for new users?

I had the privilege of being the first customer of Jupiter and will share my journey below. I’m looking forward to hearing about your journey!

---

<div class="post-metadata">

**Author:** ![Shawnpinto](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/shawnpinto/32/7656_2.png) [@Shawnpinto](https://community.jupiter.money/u/Shawnpinto)\
**Post date:** [24 June 2022 17:01 UTC](https://community.jupiter.money/t/share-your-jupiter-journey-after-1-year/33879/2 "2022-06-24T17:01:33Z")

</div>

Omg! :party_parrot:  
Time flieeees.

If you guys didn’t know, @dhanvi here is the FIRST :1stplace: user of Jupiter. Thats right, the real OG :cool_doge:

Do let us know!

---

<div class="post-metadata">

**Author:** ![Roshan](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/roshan/32/7555_2.png) [@Roshan](https://community.jupiter.money/u/Roshan)\
**Post date:** [25 June 2022 01:20 UTC](https://community.jupiter.money/t/share-your-jupiter-journey-after-1-year/33879/3 "2022-06-25T01:20:54Z")

</div>

I had registered for Jupiter Bank , after a long wait I got mail , I think I took little more time to onboarding.

- Trust made stronger since Bullet( Jupiter Product) was awesome in their field.

- I had little doubt but over the time I realised This Bank (Jupiter) is just not opens account online , also provide Free ATM, No Any charges , 1.5% CashBack ( That time I had offer ) .

- While Onboarding When I entered **City** , it wasn’t showing there but area PIN Code accepted. [Still city is not correct in my communication address] .

- In lockdown time , it was offering ₹500 ( Jwels ) each month even spending local store [it was best part of reward system till] .

- Since I was aware about Federal Bank [Later Jupiter] I suggested many person, and they are using Jupiter Now [I think 9 Person 😁, That time there wasn’t Referral Program I guess]

**Before Neo Banks, No other Bank offer such a free services without any Charges, I guess This is boosting up the Neo Bank Family**

---

<div class="post-metadata">

**Author:** ![nateavi](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/nateavi/32/10064_2.png) [@nateavi](https://community.jupiter.money/u/nateavi)\
**Post date:** [25 June 2022 08:22 UTC](https://community.jupiter.money/t/share-your-jupiter-journey-after-1-year/33879/4 "2022-06-25T08:22:37Z")

</div>

Initial thoughts:

Onboarding experience was pretty cool m fast. The app UI felt simple, and efficient. Hated the orange though. Just doesn’t sit with me well. Maybe because I’m more a “dark mode” space Grey kinda guy. 😁  
Opening Jupiter feels like waking up to a flashbang blow up in my face.

Experience with the team:

Friendly! This community is the engine that the entire product runs on. The team being willing to take in feedback n help fix bugs stat is what makes this place tick. Keep up the good work, gang!

Edge experience:

Never got it. So nothing there.

Jupiter current experience:

The apps improved a lot. Love the new Ui. Still wish if we had a space grey/dark mode though. I await that.  
And sometimes the app feels too slow to run while on data. That’s annoying.

Something I’d love to see:

A liter app. Something similar to Fi’s rules based invest system. Direct tie up with mutual funds or equity. Customisable debit cards. FD based secured credit cards? And definitely, space grey/dark mode theme

![](https://us1.discourse-cdn.com/flex020/uploads/jupiter/original/2X/0/01018dff8e10e2a3916a6fecbdd3c98f0468a820.gif)

---

<div class="post-metadata">

**Author:** ![nateavi](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/nateavi/32/10064_2.png) [@nateavi](https://community.jupiter.money/u/nateavi)\
**Post date:** [25 June 2022 09:43 UTC](https://community.jupiter.money/t/share-your-jupiter-journey-after-1-year/33879/5 "2022-06-25T09:43:05Z")

</div>

One more tid bit that I’d love to see: AMA’s with the team. 😁

We could do it weekly or monthly, all the way from product to Jiten. Everybody’s fair game!

![](https://us1.discourse-cdn.com/flex020/uploads/jupiter/original/2X/4/479f65884168d80ebeba553d7abc2edc1e4d068e.gif)

---

<div class="post-metadata">

**Author:** ![mksr](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/mksr/32/10664_2.png) [@mksr](https://community.jupiter.money/u/mksr)\
**Post date:** [11 October 2022 16:25 UTC](https://community.jupiter.money/t/share-your-jupiter-journey-after-1-year/33879/6 "2022-10-11T16:25:55Z")

</div>

I was getting ‘mobile verification failed’ error for one year, I was mailing about it from last year but it was not fixed for one year. Then I talked to Jupiter support team daily then it was fixed. I have a very bad experience with Jupiter. Due to this error I missed a free debit card. Now they are taking charge for debit card.

App response very slow and it takes very much time to load. Jupiter is missing many features like mobile/email update , NetBanking , remove screenshot restrictions from some section
