# Scan and pay is not working

**URL:** <https://community.jupiter.money/t/scan-and-pay-is-not-working/30952>\
**Category:** Feedback & Ideas\
**Created:** [15 April 2022 12:30 UTC](https://community.jupiter.money/t/scan-and-pay-is-not-working/30952 "2022-04-15T12:30:44Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Akash1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/akash1/32/5841_2.png) [@Akash1](https://community.jupiter.money/u/Akash1)\
**Post date:** [15 April 2022 12:30 UTC](https://community.jupiter.money/t/scan-and-pay-is-not-working/30952/1 "2022-04-15T12:30:44Z")

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I was trying to make payment today in a shop with scanning the QR code but i was unable to scan the qr from Jupiter app , i tried multiple time but did not work, at last i had to pay in cash,

Please check the QR code scanning issue it is hit and miss sometime, not sure why .

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**Author:** ![razack](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/razack/32/23790_2.png) [@razack](https://community.jupiter.money/u/razack)\
**Post date:** [15 April 2022 12:34 UTC](https://community.jupiter.money/t/scan-and-pay-is-not-working/30952/2 "2022-04-15T12:34:51Z")

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Checked just now…mine is perfectly working

May be some temporary technical issue

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**Author:** ![Shawnpinto](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/shawnpinto/32/7656_2.png) [@Shawnpinto](https://community.jupiter.money/u/Shawnpinto)\
**Post date:** [16 April 2022 13:35 UTC](https://community.jupiter.money/t/scan-and-pay-is-not-working/30952/3 "2022-04-16T13:35:14Z")

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Thanks for confirming @razack 😁  
@Akash1 Is this still happening for you?

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**Author:** ![Akash1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/akash1/32/5841_2.png) [@Akash1](https://community.jupiter.money/u/Akash1)\
**Post date:** [16 April 2022 17:42 UTC](https://community.jupiter.money/t/scan-and-pay-is-not-working/30952/4 "2022-04-16T17:42:10Z")

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@Shawnpinto i did not get chance to use scan and pay again, will let you know if I face the issue again
