# Scan and Pay faster than ever šŸš€ **URL:** \ **Category:** News from Jupiter\ **Tags:** product-updates\ **Created:** [15 May 2023 11:49 UTC](https://community.jupiter.money/t/scan-and-pay-faster-than-ever/46238 "2023-05-15T11:49:01Z")\ **Posts on this page:** 20\ **Page:** 3
**Author:** ![Shawnpinto](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/shawnpinto/32/7656_2.png) [@Shawnpinto](https://community.jupiter.money/u/Shawnpinto)\ **Post date:** [22 May 2023 06:14 UTC](https://community.jupiter.money/t/scan-and-pay-faster-than-ever/46238/49 "2023-05-22T06:14:43Z")
The next step for Nishita is to connect with the cyber police team. Once the case is clarified by them, only then we can take action. ---
**Author:** ![BornArcher8](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/bornarcher8/32/13660_2.png) [@BornArcher8](https://community.jupiter.money/u/BornArcher8)\ **Post date:** [23 May 2023 09:08 UTC](https://community.jupiter.money/t/scan-and-pay-faster-than-ever/46238/50 "2023-05-23T09:08:26Z")
Try contacting RBI Ombudsman they might help. ---
**Author:** ![Nishita\_Ps](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/nishita_ps/32/14551_2.png) [@Nishita\_Ps](https://community.jupiter.money/u/Nishita_Ps)\ **Post date:** [23 May 2023 09:52 UTC](https://community.jupiter.money/t/scan-and-pay-faster-than-ever/46238/51 "2023-05-23T09:52:40Z")
How to connect them ---
**Author:** ![Nishita\_Ps](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/nishita_ps/32/14551_2.png) [@Nishita\_Ps](https://community.jupiter.money/u/Nishita_Ps)\ **Post date:** [23 May 2023 09:53 UTC](https://community.jupiter.money/t/scan-and-pay-faster-than-ever/46238/52 "2023-05-23T09:53:22Z")
Let me know that can i close the accountā€¦ i wil close my account please try to help to withdraw my money so that i can close my account ---
**Author:** ![BornArcher8](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/bornarcher8/32/13660_2.png) [@BornArcher8](https://community.jupiter.money/u/BornArcher8)\ **Post date:** [23 May 2023 10:04 UTC](https://community.jupiter.money/t/scan-and-pay-faster-than-ever/46238/53 "2023-05-23T10:04:43Z")
[https://m.rbi.org.in//Scripts/Complaints.aspx](https://m.rbi.org.in//Scripts/Complaints.aspx). I am not 100% sure this will work but atleast try it. ---
**Author:** ![yagnesh01](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/yagnesh01/32/14597_2.png) [@yagnesh01](https://community.jupiter.money/u/yagnesh01)\ **Post date:** [23 May 2023 10:08 UTC](https://community.jupiter.money/t/scan-and-pay-faster-than-ever/46238/54 "2023-05-23T10:08:36Z")
@BornArcher8 Thank you for sharing the information. Having said that, Nishita needs to follow up on the steps that have been provided to her by Jupiterā€™s investigations team. @Nishita_Ps - The delay and frustration surrounding your situation are palpable. Having said that you will need to follow the instructions provided by Jupiterā€™s investigations team. How & what needs to be done is something the community members may not be able to guide you. Also, this thread is for this subject. Hence, please avoid sharing any further messages on this topic here. ---
**Author:** ![sani](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/sani/32/14931_2.png) [@sani](https://community.jupiter.money/u/sani)\ **Post date:** [23 May 2023 16:43 UTC](https://community.jupiter.money/t/scan-and-pay-faster-than-ever/46238/55 "2023-05-23T16:43:04Z")
> [@sani](#): > > Just report a complain on [https://pgportal.gov.in/](https://pgportal.gov.in/) this portal and you can mail to the principal Nodal officer of Federal Bankā€¦ > They definitely help you in this case. This will definitely helped you, my friend also have same problem from a Neo bank ( fi) , she received directly call from federal Bank head office, They unblock her accountā€¦ And she transfer her all amount after sometimes ( 80k ) , and her fd money back into the account after 48 hours ---
**Author:** ![Bilal24](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/bilal24/32/16533_2.png) [@Bilal24](https://community.jupiter.money/u/Bilal24)\ **Post date:** [25 May 2023 20:14 UTC](https://community.jupiter.money/t/scan-and-pay-faster-than-ever/46238/56 "2023-05-25T20:14:17Z")
@Shawnpinto @Bankofthefuture @razack I used both Gpay and Jupiter Scanner. And other Payments app Scanner, (whether it is Phonepe, Gpay ) They are much more responsive than Jupiter. Secondly I think There should be a Scanner Widget for Easily acces Scanner without opening app and Biometric. and Third which is priority for me. The note autofills as PAID FROM JUPITER I have a habit of Editing it in all Apps as it comes in Bank statement with that Remark. I have to remove all the line of Remark while paying there should be a remove button to remove it at one go. there should be more stickers for Categorizing Payment or an option to add I still Use Gpay for Transaction and comes on Jupiter app to categorise my transaction . Regards Bilal Shaikh ---
**Author:** ![Bilal24](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/bilal24/32/16533_2.png) [@Bilal24](https://community.jupiter.money/u/Bilal24)\ **Post date:** [25 May 2023 20:29 UTC](https://community.jupiter.money/t/scan-and-pay-faster-than-ever/46238/57 "2023-05-25T20:29:48Z")
# Even in the Poll mostly Gpay was Voted after Jupiter app . Can it be a device specific? ---
**Author:** ![yagnesh01](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/yagnesh01/32/14597_2.png) [@yagnesh01](https://community.jupiter.money/u/yagnesh01)\ **Post date:** [26 May 2023 01:53 UTC](https://community.jupiter.money/t/scan-and-pay-faster-than-ever/46238/58 "2023-05-26T01:53:56Z")
> [@Bilal24](#): > > Secondly I think There should be a Scanner Widget for Easily acces Scanner without opening app and Biometric. Hi Bilal, do you know an app that allows opening a QR code scanner to make payment without verification. Just curious to find more. ---
**Author:** ![razack](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/razack/32/23790_2.png) [@razack](https://community.jupiter.money/u/razack)\ **Post date:** [26 May 2023 01:58 UTC](https://community.jupiter.money/t/scan-and-pay-faster-than-ever/46238/59 "2023-05-26T01:58:52Z")
Dear @Bilal24 , I really value your feedback and suggestions. The speed and responsiveness of QR scanning may vary for each individual due to a range of factors, such as network speed and phone specifications (e.g., memory, available free space, processor, etc.). Fortunately, my Jupiter QR scanner performs faster than Gpay. Regarding the scanner widget, If you are an Android user, you can create a shortcut by long-pressing the app. However, please note that this feature is only accessible after opening the app and with biometric authentication. Removing these restrictions could potentially compromise security. > [@Widgets for andriod](https://community.jupiter.money/t/widgets-for-andriod/46192/13): > > To create a shortcut for the ā€œScan and Payā€ option, simply long press on it and drag it outside on the homescreen. [Screenshot\_2023-05-15-12-34-09-34] In regards to categorizations and tags, we can expect to see additional options in the near future. The team responsible for this has conducted surveys and gathered feedback from community members to ensure a wide range of choices. šŸ‘ šŸ‘ ---
**Author:** ![ManishSaini](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/manishsaini/32/15705_2.png) [@ManishSaini](https://community.jupiter.money/u/ManishSaini)\ **Post date:** [26 May 2023 05:29 UTC](https://community.jupiter.money/t/scan-and-pay-faster-than-ever/46238/60 "2023-05-26T05:29:15Z")
> [@razack](#): > > The speed and responsiveness of QR scanning may vary for each individual due to a range of factors, such as network speed and phone specifications (e.g., memory, available free space, processor, etc.). @razack Bro, My question is again the same. If other apps and scanners can do their work faster in the same device then why canā€™t Jupiter? ---
**Author:** ![Bilal24](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/bilal24/32/16533_2.png) [@Bilal24](https://community.jupiter.money/u/Bilal24)\ **Post date:** [26 May 2023 07:38 UTC](https://community.jupiter.money/t/scan-and-pay-faster-than-ever/46238/61 "2023-05-26T07:38:17Z")
@razack Yes, if other Apps are fast why Jupiter is not. And Since updating to Android 13 /Miui 14 (redmi note 10 5g) The long press is not working for creating Shortcut. I can only add widgets from Widget menu in homescreen where jupiter widget is not there. ---
**Author:** ![Bilal24](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/bilal24/32/16533_2.png) [@Bilal24](https://community.jupiter.money/u/Bilal24)\ **Post date:** [26 May 2023 07:44 UTC](https://community.jupiter.money/t/scan-and-pay-faster-than-ever/46238/62 "2023-05-26T07:44:28Z")
Sorry I think its an Android Update I need to allow permission to add shortcut ![Screenshot_2023-05-26-13-10-28-224_com.miui.securitycenter](https://us1.discourse-cdn.com/flex020/uploads/jupiter/original/3X/9/d/9daccfdb4aef3d1687eb7a94ae0ab4e8daf7b469.jpeg) Well my other Question is on Time to time in my experience Jupiter upi is not available on Jupiter app but was able to use upi on other Apps why is that. And to think Fedmobile is faster than Jupiter I use it in case jupiter lags in my device. If its Device Related my devixe Specs. ![Screenshot_2023-05-26-13-14-02-902_com.android.settings](https://us1.discourse-cdn.com/flex020/uploads/jupiter/original/3X/4/5/4552ace84d8ad32e4d341adbd5f0277249b79027.jpeg) ---
**Author:** ![Bilal24](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/bilal24/32/16533_2.png) [@Bilal24](https://community.jupiter.money/u/Bilal24)\ **Post date:** [26 May 2023 09:36 UTC](https://community.jupiter.money/t/scan-and-pay-faster-than-ever/46238/63 "2023-05-26T09:36:13Z")
I created a KWGT widget where I selected Payment activity of paytm Then on clicking widget The paytm scanner opens without authentication similiarly I Have gpay scanner on my lock screen shortcut where jts not asking for authentication after unlocking. Thanks @ManishSaini for correcting ---
**Author:** ![yagnesh01](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/yagnesh01/32/14597_2.png) [@yagnesh01](https://community.jupiter.money/u/yagnesh01)\ **Post date:** [26 May 2023 10:23 UTC](https://community.jupiter.money/t/scan-and-pay-faster-than-ever/46238/64 "2023-05-26T10:23:11Z")
Interesting. So this is a by passing technique ---
**Author:** ![yagnesh01](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/yagnesh01/32/14597_2.png) [@yagnesh01](https://community.jupiter.money/u/yagnesh01)\ **Post date:** [26 May 2023 10:24 UTC](https://community.jupiter.money/t/scan-and-pay-faster-than-ever/46238/65 "2023-05-26T10:24:59Z")
@Bilal24 in situation like these it is recommended that you record a video using the screen recorder and report it to the support team. Helps them track it till a resolution is achieved. ---
**Author:** ![Bilal24](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/bilal24/32/16533_2.png) [@Bilal24](https://community.jupiter.money/u/Bilal24)\ **Post date:** [26 May 2023 20:57 UTC](https://community.jupiter.money/t/scan-and-pay-faster-than-ever/46238/66 "2023-05-26T20:57:03Z")
Hi , Its been 3 am Mid night and Jupiter is working faster than ever. It was never been this fast in Daytime. @razack Can this Slowness be an Bandwidth Issue? ---
**Author:** ![razack](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/razack/32/23790_2.png) [@razack](https://community.jupiter.money/u/razack)\ **Post date:** [27 May 2023 02:49 UTC](https://community.jupiter.money/t/scan-and-pay-faster-than-ever/46238/67 "2023-05-27T02:49:46Z")
Dear @ManishSaini and @Bilal24 , I apologize for any confusion caused by my previous statement. It was just a wild guess, based on my own previous experiences with other apps. I agree with both of you that the issue should be specific to the app rather than your phones. Iā€™m pleased to hear that the app is working faster, particularly during nighttime. I hope you are using the latest updated version, as that could potentially contribute to improved performance. I want to clarify that I do not possess any technical expertise in this matter šŸ¤£ šŸ˜†. However, we have a knowledgeable community with several technical gurus :cool_doge: who might be able to confirm the actual cause of the slowness. I hope someone within our community might read your issue and provide some sort of solution. šŸ‘ ---
**Author:** ![Bilal24](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/bilal24/32/16533_2.png) [@Bilal24](https://community.jupiter.money/u/Bilal24)\ **Post date:** [8 June 2023 09:17 UTC](https://community.jupiter.money/t/scan-and-pay-faster-than-ever/46238/68 "2023-06-08T09:17:26Z")
An Update App is working better than before. But QR scanning still takes around 5 seconds [Previous page](https://community.jupiter.money/t/scan-and-pay-faster-than-ever/46238.md?page=2) [Next page](https://community.jupiter.money/t/scan-and-pay-faster-than-ever/46238.md?page=4)