# Re opening account **URL:** \ **Category:** Feedback & Ideas\ **Created:** [12 August 2023 17:08 UTC](https://community.jupiter.money/t/re-opening-account/48116 "2023-08-12T17:08:24Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![Varthya](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/varthya/32/18743_2.png) [@Varthya](https://community.jupiter.money/u/Varthya)\ **Post date:** [12 August 2023 17:08 UTC](https://community.jupiter.money/t/re-opening-account/48116/1 "2023-08-12T17:08:24Z")
What can’t someone open a bank account when it got closed with no Full KYC but open account already with federal bank with full KYC ---
**Author:** ![yagnesh01](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/yagnesh01/32/14597_2.png) [@yagnesh01](https://community.jupiter.money/u/yagnesh01)\ **Post date:** [12 August 2023 17:10 UTC](https://community.jupiter.money/t/re-opening-account/48116/2 "2023-08-12T17:10:12Z")
You might want to reach out to the support team with this query. Their email is support@jupiter.money. The community will not be able to help here ---
**Author:** ![Varthya](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/varthya/32/18743_2.png) [@Varthya](https://community.jupiter.money/u/Varthya)\ **Post date:** [12 August 2023 17:30 UTC](https://community.jupiter.money/t/re-opening-account/48116/3 "2023-08-12T17:30:14Z")
Hey I got the replay they are not allowing to re open the account that’s why I came here for your support to enable a option to re open account ---
**Author:** ![yagnesh01](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/yagnesh01/32/14597_2.png) [@yagnesh01](https://community.jupiter.money/u/yagnesh01)\ **Post date:** [12 August 2023 17:58 UTC](https://community.jupiter.money/t/re-opening-account/48116/4 "2023-08-12T17:58:02Z")
If the customer service has confirmed that it cannot be done then as of now it is cannot be done. I just realised one of my employee faced a similar issue and we could not get her account opened. ---
**Author:** ![alexnazy](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/alexnazy/32/18797_2.png) [@alexnazy](https://community.jupiter.money/u/alexnazy)\ **Post date:** [20 August 2023 17:10 UTC](https://community.jupiter.money/t/re-opening-account/48116/5 "2023-08-20T17:10:17Z")
I was enquiring about account closure and one of the first things the customer care executive told me was that “Sir, if you close the account, you can’t re-open a Jupiter account”. When I enquired why so this is what was told “We don’t have the feature to re-open closed accounts at the moment. We’re working on providing a lot of other features.” So I think this is a fixed thing that can’t be changed. At least for now. ---
**Author:** ![Nithinkrishnan\_R\_G](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/nithinkrishnan_r_g/32/21815_2.png) [@Nithinkrishnan\_R\_G](https://community.jupiter.money/u/Nithinkrishnan_R_G)\ **Post date:** [29 December 2023 13:59 UTC](https://community.jupiter.money/t/re-opening-account/48116/6 "2023-12-29T13:59:28Z")
Sir my account is closed please check and update me 🙏 ---
**Author:** ![Varun\_V](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/varun_v/32/29743_2.png) [@Varun\_V](https://community.jupiter.money/u/Varun_V)\ **Post date:** [22 June 2026 06:32 UTC](https://community.jupiter.money/t/re-opening-account/48116/7 "2026-06-22T06:32:32Z")
Is this still the case ---
**Author:** ![Sujayraj](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/sujayraj/32/31817_2.png) [@Sujayraj](https://community.jupiter.money/u/Sujayraj)\ **Post date:** [8 July 2026 07:37 UTC](https://community.jupiter.money/t/re-opening-account/48116/8 "2026-07-08T07:37:52Z")
@Shawnpinto Please give us the option to reopen Jupiter account it has been more than 2 years now. ---
**Author:** ![rkp](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/rkp/32/29246_2.png) [@rkp](https://community.jupiter.money/u/rkp)\ **Post date:** [8 July 2026 07:38 UTC](https://community.jupiter.money/t/re-opening-account/48116/9 "2026-07-08T07:38:21Z")
Shawn is no longer with Jupiter. @Aayush_Mishra will check and come back. ---
**Author:** ![Aayush\_Mishra](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/aayush_mishra/32/28836_2.png) [@Aayush\_Mishra](https://community.jupiter.money/u/Aayush_Mishra)\ **Post date:** [10 July 2026 11:53 UTC](https://community.jupiter.money/t/re-opening-account/48116/10 "2026-07-10T11:53:42Z")
Hi everyone, At the moment, Jupiter doesn’t support reopening closed accounts. However, we’d like to understand your use case better and check with the team if this is something we can consider in the future. If you’ve been looking to reopen your account, we’d really appreciate it if you could answer these two questions: 1. **What made you decide to close your Jupiter account initially?** 2. **What’s making you want to reopen it now?** Your feedback will help us better understand your needs and evaluate whether we can improve this experience going forward. Looking forward to hearing your thoughts. Thank you! ---
**Author:** ![mryashchauhan](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/mryashchauhan/32/33053_2.png) [@mryashchauhan](https://community.jupiter.money/u/mryashchauhan)\ **Post date:** [10 July 2026 12:18 UTC](https://community.jupiter.money/t/re-opening-account/48116/11 "2026-07-10T12:18:03Z")
Please check if I have the option to reopen the account ---
**Author:** ![Sujayraj](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/sujayraj/32/31817_2.png) [@Sujayraj](https://community.jupiter.money/u/Sujayraj)\ **Post date:** [1 October 2026 09:26 UTC](https://community.jupiter.money/t/re-opening-account/48116/12 "2026-10-01T09:26:00Z")
I want to make Jupiter my salary account. And use its features. Please let us open Jupiter account 1 last time. ---
**Author:** ![Sujayraj](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/sujayraj/32/31817_2.png) [@Sujayraj](https://community.jupiter.money/u/Sujayraj)\ **Post date:** [1 October 2026 09:26 UTC](https://community.jupiter.money/t/re-opening-account/48116/13 "2026-10-01T09:26:11Z")
1. **What’s making you want to reopen it now?** I love the UI, new features - pots, investment features, and new tech stuffs. Including Metal debit Card. 1. **What made you decide to close your Jupiter account initially?** Someone told me its not safe, that was not true.