# Pot withdrawal issue **URL:** \ **Category:** Help\ **Created:** [7 February 2025 05:53 UTC](https://community.jupiter.money/t/pot-withdrawal-issue/54516 "2025-02-07T05:53:29Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![SANAT\_KUMAR](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/sanat_kumar/32/29313_2.png) [@SANAT\_KUMAR](https://community.jupiter.money/u/SANAT_KUMAR)\ **Post date:** [7 February 2025 05:53 UTC](https://community.jupiter.money/t/pot-withdrawal-issue/54516/1 "2025-02-07T05:53:30Z")
Hey guys i am new to this community I am having issues with my pot withdrawls. I have tried multiple times withdrawing money from it but it’s showing withdrawal failed. My jupiter account is active and so is my pots account. Pleass help me to resolve this issue as i urgently need the money. ---
**Author:** ![Nikita\_Saha](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/nikita_saha/32/29597_2.png) [@Nikita\_Saha](https://community.jupiter.money/u/Nikita_Saha)\ **Post date:** [7 February 2025 07:19 UTC](https://community.jupiter.money/t/pot-withdrawal-issue/54516/2 "2025-02-07T07:19:26Z")
Hello Sanat, we understand that you’re experiencing issues while attempting to withdraw from your POTs account. We sincerely regret the inconvenience caused. We will reach out to you via DM to assist you further. ---
**Author:** ![Rohith\_VISHWANATH\_IY](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/rohith_vishwanath_iy/32/18139_2.png) [@Rohith\_VISHWANATH\_IY](https://community.jupiter.money/u/Rohith_VISHWANATH_IY)\ **Post date:** [11 March 2025 05:40 UTC](https://community.jupiter.money/t/pot-withdrawal-issue/54516/3 "2025-03-11T05:40:42Z")
Even I faced the issue, ultimately was asked to furnish new KYC docs physically in the nearest Federal Bank branch and time taken for this process was 3 to 4 working days