# Pot balance and main balance syncing issues

**URL:** <https://community.jupiter.money/t/pot-balance-and-main-balance-syncing-issues/44667>\
**Category:** Bugs\
**Tags:** pots\
**Created:** [24 March 2023 02:27 UTC](https://community.jupiter.money/t/pot-balance-and-main-balance-syncing-issues/44667 "2023-03-24T02:27:03Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![MAHIPAL](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/mahipal/32/14967_2.png) [@MAHIPAL](https://community.jupiter.money/u/MAHIPAL)\
**Post date:** [24 March 2023 02:27 UTC](https://community.jupiter.money/t/pot-balance-and-main-balance-syncing-issues/44667/1 "2023-03-24T02:27:03Z")

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Yesterday I just deposited money in a pot I took so much time and it wasn’t reflecting in pots so I destroyed the pot but my money was deducted and I i wasn’t able to access it  
When I open pot section on app  
It shows that "We noticed an external transaction using your pots account which result in inconsistency in balance "  
What should I do now  
Plz the money is stuck in pot balance and there is no pot there 🤷🤷

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**Author:** ![Abhishek\_Ulayil](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/abhishek_ulayil/32/9197_2.png) [@Abhishek\_Ulayil](https://community.jupiter.money/u/Abhishek_Ulayil)\
**Post date:** [24 March 2023 03:46 UTC](https://community.jupiter.money/t/pot-balance-and-main-balance-syncing-issues/44667/2 "2023-03-24T03:46:22Z")

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I think in this case you must ask for help through chat.

 ![image](https://us1.discourse-cdn.com/flex020/uploads/jupiter/original/2X/0/074bb5e9ceda06025248e0afc7591c788a5194c8.jpeg) click here to go to the help page.  
And type out your issue in the chat, they can process your struck transaction.  
 ![image](https://us1.discourse-cdn.com/flex020/uploads/jupiter/original/2X/e/ebee9bebcc21e9b0500eeb559a6817ee5dc62e52.png)

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**Author:** ![MAHIPAL](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/mahipal/32/14967_2.png) [@MAHIPAL](https://community.jupiter.money/u/MAHIPAL)\
**Post date:** [24 March 2023 04:36 UTC](https://community.jupiter.money/t/pot-balance-and-main-balance-syncing-issues/44667/3 "2023-03-24T04:36:19Z")

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Thank you very much for your help  
I asked them to help  
They created a ticket regarding the issue and said to wait.

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**Author:** ![Samarth\_Tiwari](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/samarth_tiwari/32/5687_2.png) [@Samarth\_Tiwari](https://community.jupiter.money/u/Samarth_Tiwari)\
**Post date:** [24 March 2023 05:09 UTC](https://community.jupiter.money/t/pot-balance-and-main-balance-syncing-issues/44667/4 "2023-03-24T05:09:30Z")

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Hi @MAHIPAL  
This is Samarth, the PM working on Pots. Sorry to know about your bad experience. Can I speak with you to know the issue better and improve the experience here?

Thank you