# Please unfreeze my account I have emergency purpose 

**URL:** <https://community.jupiter.money/t/please-unfreeze-my-account-i-have-emergency-purpose/59973>\
**Category:** Help\
**Created:** [13 October 2026 06:46 UTC](https://community.jupiter.money/t/please-unfreeze-my-account-i-have-emergency-purpose/59973 "2026-10-13T06:46:47Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Sathi\_Lucky](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/sathi_lucky/32/36042_2.png) [@Sathi\_Lucky](https://community.jupiter.money/u/Sathi_Lucky)\
**Post date:** [13 October 2026 06:46 UTC](https://community.jupiter.money/t/please-unfreeze-my-account-i-have-emergency-purpose/59973/1 "2026-10-13T06:46:47Z")

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My account is Unfreeze please remove i have emergency purpose

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**Author:** ![rkp](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/rkp/32/29246_2.png) [@rkp](https://community.jupiter.money/u/rkp)\
**Post date:** [13 October 2026 06:47 UTC](https://community.jupiter.money/t/please-unfreeze-my-account-i-have-emergency-purpose/59973/2 "2026-10-13T06:47:19Z")

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Freeze can’t be removed like this. Please reach out to [cybercare@jupiter.money](mailto:cybercare@jupiter.money) and they will assist you with the documents required for lift the freeze.