# Please First Add A Customer Care Number
**URL:** https://community.jupiter.money/t/please-first-add-a-customer-care-number/17096
**Category:** Feedback & Ideas
**Tags:** qna, instructions
**Created:** [10 December 2021 05:23 UTC](https://community.jupiter.money/t/please-first-add-a-customer-care-number/17096 "2021-12-10T05:23:40Z")
**Posts on this page:** 9
**Page:** 1
### Author:  [@Sa\_V](https://community.jupiter.money/u/Sa_V)
#### Post date: [10 December 2021 05:23 UTC](https://community.jupiter.money/t/please-first-add-a-customer-care-number/17096/1 "2021-12-10T05:23:40Z")
Add A Customer Care Number
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### Author:  [@CarolinMerces](https://community.jupiter.money/u/CarolinMerces)
#### Post date: [10 December 2021 05:46 UTC](https://community.jupiter.money/t/please-first-add-a-customer-care-number/17096/2 "2021-12-10T05:46:50Z")
Jupiter already has their Customer Care number have you check out that?
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### Author:  [@Shawnpinto](https://community.jupiter.money/u/Shawnpinto)
#### Post date: [10 December 2021 05:53 UTC](https://community.jupiter.money/t/please-first-add-a-customer-care-number/17096/3 "2021-12-10T05:53:02Z")
@Sa_V We do have one! Head over to the app, click on settings, about Jupiter, contact us.
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### Author:  [@Sa\_V](https://community.jupiter.money/u/Sa_V)
#### Post date: [10 December 2021 06:07 UTC](https://community.jupiter.money/t/please-first-add-a-customer-care-number/17096/4 "2021-12-10T06:07:31Z")
How do I open Settings, when I am still not able to open the account.
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### Author:  [@Shawnpinto](https://community.jupiter.money/u/Shawnpinto)
#### Post date: [10 December 2021 06:08 UTC](https://community.jupiter.money/t/please-first-add-a-customer-care-number/17096/5 "2021-12-10T06:08:59Z")
I see you don’t have an account yet. @Sa_V , are you facing any challenges during onboarding?
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### Author:  [@Sa\_V](https://community.jupiter.money/u/Sa_V)
#### Post date: [10 December 2021 06:16 UTC](https://community.jupiter.money/t/please-first-add-a-customer-care-number/17096/6 "2021-12-10T06:16:14Z")
I have completed all the process but when I am doing mobile verification it is showing that my account is being created.This issue has been going on since a week
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### Author:  [@Shawnpinto](https://community.jupiter.money/u/Shawnpinto)
#### Post date: [10 December 2021 06:23 UTC](https://community.jupiter.money/t/please-first-add-a-customer-care-number/17096/7 "2021-12-10T06:23:03Z")
Got it. Thanks for letting us know @Sa_V , I’ll help you out with this. Reaching out to you on direct messages 🙂
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### Author:  [@Sa\_V](https://community.jupiter.money/u/Sa_V)
#### Post date: [17 December 2021 15:09 UTC](https://community.jupiter.money/t/please-first-add-a-customer-care-number/17096/8 "2021-12-17T15:09:51Z")
Sir ,
it has been 7 days ! my problem is not solved. What do I do now?
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### Author:  [@Vikas\_Soni](https://community.jupiter.money/u/Vikas_Soni)
#### Post date: [17 December 2021 15:25 UTC](https://community.jupiter.money/t/please-first-add-a-customer-care-number/17096/9 "2021-12-17T15:25:15Z")
Hi, @Sa_V Sorry for the inconvenience caused. I request you to DM me your registered mobile number or email id so that I can look into it & expedite the resolution. Thanks!