As you all know, we were testing the mobile change feature for the past few days to find and clean up all the bugs that could have been there. It’s been going on for a long time, and we apologize for the delay
We are ramping up!
We have started rolling out mobile number change in a phased manner and we should be at a 100% rollout by End of Week.
How is this going to work?
You will need to verify your identity through a small video saying out-loud the 4 digits displayed on the screen.
Once verified, you’ll have to enter the new mobile number and verify it by sending an authentication SMS.
Once the SMS is verified with Federal Bank, you’ll have to enter your MPIN and confirm the update.
Thanks to all the folks who helped us test the flow