OTP problem while using debit card

@Jiten @JupiterTeam I am not receiving OTP in neither my mobile number or in my email while using my debit card for online payment. Please help.

@Amit_Bikrama_Nayak We have a full-fledged chat support to assist you. Please visit the help section to talk to an expert now. This is something that can be easily fixed.

@Benny_Sagayarajan No one is replying in the chat.

@Amit_Bikrama_Nayak I see that the chat support has responded accordingly and escalated the concern to fix it on priority. I am also personally supervising this to ensure nothing is missed. Thank you.

@Benny yeah I got reply and they said it will be solved within 24 hrs.

@Amit_Bikrama_Nayak I think what we meant in chat was to get back to you in 24 hours. Anyways, I’ll also keep you posted. Thank you for your patience.

Ok fine. I will be waiting for your reply.:+1:

Mony ea not sho en top account
Plz help me