# Not able to open account

**URL:** <https://community.jupiter.money/t/not-able-to-open-account/43839>\
**Category:** Help\
**Created:** [3 March 2023 05:53 UTC](https://community.jupiter.money/t/not-able-to-open-account/43839 "2023-03-03T05:53:52Z")\
**Posts on this page:** 1\
**Showing post:** 21

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**Author:** ![Gaurav\_Chauhan](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/gaurav_chauhan/32/18020_2.png) [@Gaurav\_Chauhan](https://community.jupiter.money/u/Gaurav_Chauhan)\
**Post date:** [5 October 2023 04:56 UTC](https://community.jupiter.money/t/not-able-to-open-account/43839/21 "2023-10-05T04:56:06Z")

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@Nikhil_Godbole Hi Nikhil, after sending these documents today i got a call from jupiter and they were saying that they reviewed my application and its against their risk policies and i will not be able to join jupiter. I don’t know how this is fair that one mistake can lead to you not being able to open an account 😥.

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_[View the full topic](https://community.jupiter.money/t/not-able-to-open-account/43839)._