Not able to access Jupiter app as existing number not accessible

Hi Team,

Due to some reason I am not able to access my old number, tried to regain that number but the number took on someone else name and still not able to regain the number, Don’t have UPI transaction access now not able to Access my Mutual fund account on Jupiter as well…Dropped mail to Jupiter money and as per them post 15thMay 2024 there will be alternate option to regain the account access. Can you please help me on this…

@Vikas_Singh1 it is important you raise this with the support team via email - support@jupiter.money. This will ensure a ticket is assigned to your issue and the issue is tracked to closure.

Ticket no 3313567

Hello Vikas,

Thank you for helping us with the ticket ID. We assure you that your issue is not ignored. We are also connecting with you via DM to have this addressed for you. Thank you.

Hi Team, any update on this