# New user onboarding issue

**URL:** <https://community.jupiter.money/t/new-user-onboarding-issue/50842>\
**Category:** Feedback & Ideas\
**Created:** [4 April 2024 04:33 UTC](https://community.jupiter.money/t/new-user-onboarding-issue/50842 "2024-04-04T04:33:22Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Sahil3](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/sahil3/32/28409_2.png) [@Sahil3](https://community.jupiter.money/u/Sahil3)\
**Post date:** [4 April 2024 04:33 UTC](https://community.jupiter.money/t/new-user-onboarding-issue/50842/1 "2024-04-04T04:33:22Z")

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Earlier for new users the jupiter was offering free virtual debit card but now due to some offer on physical delivery New users are facing issue to move ahead of this step because there’s No option to select virtual debit card.  
Please help with this.