# Need urgent help

**URL:** <https://community.jupiter.money/t/need-urgent-help/12070>\
**Category:** Help\
**Created:** [2 September 2021 04:33 UTC](https://community.jupiter.money/t/need-urgent-help/12070 "2021-09-02T04:33:17Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![RunZone](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/runzone/32/1787_2.png) [@RunZone](https://community.jupiter.money/u/RunZone)\
**Post date:** [2 September 2021 04:33 UTC](https://community.jupiter.money/t/need-urgent-help/12070/1 "2021-09-02T04:33:17Z")

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I created a pots account a few days back just to try it out and had transferred some money to it using phonepe by adding the pots account number, but I did not receive the money in it. I did not bother at that time since it was just 1 rupee transaction and later deleted the pot. Today by mistake I transferred 5000 to the pots account from phone (i thought it was an actual Jupiter account) and I did not receive money in Jupiter since I deleted the pots earlier. I realized my mistake and created the same pot again. I can see it is showing pot balance 5000 but again a different page it is showing 0. don’t know how to get my money back.

Admins, Please help

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**Author:** ![RunZone](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/runzone/32/1787_2.png) [@RunZone](https://community.jupiter.money/u/RunZone)\
**Post date:** [2 September 2021 04:43 UTC](https://community.jupiter.money/t/need-urgent-help/12070/2 "2021-09-02T04:43:36Z")

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This is a serious bug. Please look into it

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**Author:** ![sneh.baxi](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/sneh.baxi/32/622_2.png) [@sneh.baxi](https://community.jupiter.money/u/sneh.baxi)\
**Post date:** [2 September 2021 04:44 UTC](https://community.jupiter.money/t/need-urgent-help/12070/3 "2021-09-02T04:44:57Z")

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Hi Ranjan DMing you for more details

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**Author:** ![SaiRaj](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/sairaj/32/2836_2.png) [@SaiRaj](https://community.jupiter.money/u/SaiRaj)\
**Post date:** [2 September 2021 05:01 UTC](https://community.jupiter.money/t/need-urgent-help/12070/4 "2021-09-02T05:01:31Z")

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@RunZone

First you link the pots federal account with upi in phone pe or Gpay . Then the upi pin for pots accounts will be same as main account . Now transfer the money from pots account via upi in phone pe to your main account .

I have reported this bug 2weeks ago . But still they are saying we are working in it .

@sneh.baxi

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**Author:** ![Shawnpinto](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/shawnpinto/32/7656_2.png) [@Shawnpinto](https://community.jupiter.money/u/Shawnpinto)\
**Post date:** [18 May 2022 06:31 UTC](https://community.jupiter.money/t/need-urgent-help/12070/6 "2022-05-18T06:31:22Z")

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Unlisted on 18 May 2022 06:31 UTC