# More Transaction Details **URL:** \ **Category:** Feedback & Ideas\ **Created:** [31 May 2023 13:29 UTC](https://community.jupiter.money/t/more-transaction-details/47230 "2023-05-31T13:29:25Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Bilal24](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/bilal24/32/16533_2.png) [@Bilal24](https://community.jupiter.money/u/Bilal24)\ **Post date:** [31 May 2023 13:29 UTC](https://community.jupiter.money/t/more-transaction-details/47230/1 "2023-05-31T13:29:25Z")
@Shawnpinto Currently on Clicking Any Transaction kn Transaction details give me a brief detail about transaction such as Ref no. and Name. Whil other Bank shows full details and No. I Received a Anonymous fund and I am unable to identify the payee here. Regards. Bilal ---
**Author:** ![yagnesh01](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/yagnesh01/32/14597_2.png) [@yagnesh01](https://community.jupiter.money/u/yagnesh01)\ **Post date:** [31 May 2023 13:37 UTC](https://community.jupiter.money/t/more-transaction-details/47230/2 "2023-05-31T13:37:32Z")
@Bilal24 You should reach out to the support team for this. I know you did mention that you are also facing an issue with the in-app chat function & hence sending them an email will help you get more details about this. ---
**Author:** ![Bilal24](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/bilal24/32/16533_2.png) [@Bilal24](https://community.jupiter.money/u/Bilal24)\ **Post date:** [31 May 2023 14:32 UTC](https://community.jupiter.money/t/more-transaction-details/47230/3 "2023-05-31T14:32:49Z")
Bro Already did but didn’t received Any reply. ---
**Author:** ![yagnesh01](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/yagnesh01/32/14597_2.png) [@yagnesh01](https://community.jupiter.money/u/yagnesh01)\ **Post date:** [31 May 2023 15:33 UTC](https://community.jupiter.money/t/more-transaction-details/47230/4 "2023-05-31T15:33:50Z")
Perfect. They do take some time to respond. Having said that, I do see the merit in your suggestion in providing a little detail about the transaction. ---
**Author:** ![Bilal24](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/bilal24/32/16533_2.png) [@Bilal24](https://community.jupiter.money/u/Bilal24)\ **Post date:** [31 May 2023 16:17 UTC](https://community.jupiter.money/t/more-transaction-details/47230/5 "2023-05-31T16:17:07Z")
Yes it was Resolved. They said it was by CAMS ( SEBI) they credited by single single Rupee (still don’t know why many times) But me Point still stands , if the transaction were more details like other Banks (Kotak, Sbi ,hdfc ,Paytm) I would not need to ask Support or Raise a ticket just to know who is the payee. Regards Bilal ---
**Author:** ![yagnesh01](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/yagnesh01/32/14597_2.png) [@yagnesh01](https://community.jupiter.money/u/yagnesh01)\ **Post date:** [31 May 2023 16:18 UTC](https://community.jupiter.money/t/more-transaction-details/47230/6 "2023-05-31T16:18:52Z")
Agree. It can be time consuming. Additional details would help ---
**Author:** ![saurabh.s](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/saurabh.s/32/13008_2.png) [@saurabh.s](https://community.jupiter.money/u/saurabh.s)\ **Post date:** [31 May 2023 16:22 UTC](https://community.jupiter.money/t/more-transaction-details/47230/7 "2023-05-31T16:22:13Z")
They drop a penny to your account for verification purpose. Btw, your suggestion has a valid point. ---
**Author:** ![Abhishek\_Ulayil](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/abhishek_ulayil/32/9197_2.png) [@Abhishek\_Ulayil](https://community.jupiter.money/u/Abhishek_Ulayil)\ **Post date:** [31 May 2023 16:23 UTC](https://community.jupiter.money/t/more-transaction-details/47230/8 "2023-05-31T16:23:36Z")
You could try generating a transaction statement tomorrow and get the full details. ---
**Author:** ![sani](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/sani/32/14931_2.png) [@sani](https://community.jupiter.money/u/sani)\ **Post date:** [31 May 2023 19:34 UTC](https://community.jupiter.money/t/more-transaction-details/47230/9 "2023-05-31T19:34:57Z")
Single rupee transaction used for account verification. You can use federal Bank mobile app or net banking for full details, also u can download the statement for full details. ---
**Author:** ![Bilal24](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/bilal24/32/16533_2.png) [@Bilal24](https://community.jupiter.money/u/Bilal24)\ **Post date:** [2 June 2023 09:34 UTC](https://community.jupiter.money/t/more-transaction-details/47230/10 "2023-06-02T09:34:25Z")
Sani I was Using Fednetbanking just the day earlier But now not able to login due to 2fa. Not receiving otp for netbanking and Federal Bank helpline says ask jupiter but I am using federal banking. ---
**Author:** ![ManishSaini](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/manishsaini/32/15705_2.png) [@ManishSaini](https://community.jupiter.money/u/ManishSaini)\ **Post date:** [2 June 2023 12:26 UTC](https://community.jupiter.money/t/more-transaction-details/47230/11 "2023-06-02T12:26:02Z")
And when we ask Jupiter for help regarding netbanking. They say we do not support netbanking. ---
**Author:** ![yagnesh01](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/yagnesh01/32/14597_2.png) [@yagnesh01](https://community.jupiter.money/u/yagnesh01)\ **Post date:** [2 June 2023 12:36 UTC](https://community.jupiter.money/t/more-transaction-details/47230/12 "2023-06-02T12:36:10Z")
Manish, the feature is live. If you are facing an issue, please report it via email (will not mention chat as I know you are facing issues with it) ---
**Author:** ![sani](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/sani/32/14931_2.png) [@sani](https://community.jupiter.money/u/sani)\ **Post date:** [5 June 2023 20:55 UTC](https://community.jupiter.money/t/more-transaction-details/47230/13 "2023-06-05T20:55:01Z")
Net banking supported now ---
**Author:** ![sani](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/sani/32/14931_2.png) [@sani](https://community.jupiter.money/u/sani)\ **Post date:** [5 June 2023 20:57 UTC](https://community.jupiter.money/t/more-transaction-details/47230/14 "2023-06-05T20:57:41Z")
There was some linking problem maybe, fed mobile app saying no email is linked but Jupiter showing email ID already linked. Keep trying if anytime success, just off the 2fA ---
**Author:** ![Bilal24](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/bilal24/32/16533_2.png) [@Bilal24](https://community.jupiter.money/u/Bilal24)\ **Post date:** [6 June 2023 08:23 UTC](https://community.jupiter.money/t/more-transaction-details/47230/15 "2023-06-06T08:23:19Z")
thanks ---
**Author:** ![Aswin\_Benny](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/aswin_benny/32/13053_2.png) [@Aswin\_Benny](https://community.jupiter.money/u/Aswin_Benny)\ **Post date:** [6 June 2023 12:25 UTC](https://community.jupiter.money/t/more-transaction-details/47230/16 "2023-06-06T12:25:27Z")
Have you unknowingly enabled app based OTP (Totp ). ---
**Author:** ![Bilal24](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/bilal24/32/16533_2.png) [@Bilal24](https://community.jupiter.money/u/Bilal24)\ **Post date:** [6 June 2023 14:00 UTC](https://community.jupiter.money/t/more-transaction-details/47230/17 "2023-06-06T14:00:23Z")
Maybe but my Question is who will resolve this ---
**Author:** ![yagnesh01](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/yagnesh01/32/14597_2.png) [@yagnesh01](https://community.jupiter.money/u/yagnesh01)\ **Post date:** [6 June 2023 14:29 UTC](https://community.jupiter.money/t/more-transaction-details/47230/18 "2023-06-06T14:29:01Z")
Bilal, if this issue with an account number which was originally opened with Federal Bank, then it should be Federal Bank that needs to help you fix it. ---
**Author:** ![Aswin\_Benny](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/aswin_benny/32/13053_2.png) [@Aswin\_Benny](https://community.jupiter.money/u/Aswin_Benny)\ **Post date:** [6 June 2023 15:54 UTC](https://community.jupiter.money/t/more-transaction-details/47230/19 "2023-06-06T15:54:59Z")
Have you tried federal Bank customer care? Couldn’t find any proper customer contact info, try this one. I am sure internet banking problems of federal Bank should be resolved with federal Bank customer care itself. [https://www.fednetbank.com/contact\_us.htm](https://www.fednetbank.com/contact_us.htm) ---
**Author:** ![Bilal24](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/bilal24/32/16533_2.png) [@Bilal24](https://community.jupiter.money/u/Bilal24)\ **Post date:** [6 June 2023 16:58 UTC](https://community.jupiter.money/t/more-transaction-details/47230/20 "2023-06-06T16:58:46Z")
I called on federal bank customer care no. they asked to contact jupiter. (refer my above replies) [Next page](https://community.jupiter.money/t/more-transaction-details/47230.md?page=2)