Money not deposited

Last night deposited Rs.5000 in account using upi it’s stuck in processing phase from last night. Please check @sneh.baxi

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Pls raise request in help section for speedy resolution

Already reported their

same issue i deposited 4k it is in processing for more than 12 hrs now.

Mine is also not credited yesterday deposited 5k through upi when onboarding experience is show worse deposit money is basic thing for banking.
@Jiten

Yes. I agree but we were seeing glitch in UPI system credit entries. Team is on top to solve it. As I said, need not worry about your money

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Thanks Jiten for the update
I too faced the same issue but anyways I have recieved the amount just now in Jupiter account .
Hope to get it soon fixed .

I have personally done this. For the time the Jupiter Team is resolving the issue, use Jupiter account via a 3rd party payments app.
Till things get stable, I am using my PhonePe app for Jupiter payments and they are being hosted through YES Bank for me. Works pretty smooth but you’ll lose on cashbacks for the time being.

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Thanks so much @Sharad for raising you issue with our in-app chat support team.

Just sharing this as a reminder for all on this channel, please be mindful about raising your concerns. This category is only for you to help us build a better product, but your specific issues would be solved quickly in-app and trust me the good people at customer service our waiting to solve your issues.

Do have a look here, if you haven’t already :slight_smile:

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