# Mobile verification failed error **URL:** \ **Category:** Help\ **Created:** [23 April 2023 11:08 UTC](https://community.jupiter.money/t/mobile-verification-failed-error/45569 "2023-04-23T11:08:16Z")\ **Posts on this page:** 1\ **Showing post:** 8
**Author:** ![razack](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/razack/32/23790_2.png) [@razack](https://community.jupiter.money/u/razack)\ **Post date:** [23 April 2023 17:22 UTC](https://community.jupiter.money/t/mobile-verification-failed-error/45569/8 "2023-04-23T17:22:54Z")
Glad that you mailed the support team. and please don’t forget to update the complaint/resolution status here too, brother. As @yagnesh01 said earlier, by doing so, it would help others with the similar issues in getting a quick resolution. Since you raised this issue, I was searching the community for some resolution but couldn’t find any. Only I could find some threads with the same issue as yours, but no solution. Hope the support team will fix the issue asap. > [@App is not opening in my new iPhone 14 it is showing the mobile verification is failed](https://community.jupiter.money/t/app-is-not-opening-in-my-new-iphone-14-it-is-showing-the-mobile-verification-is-failed/37454/1): > > So what should I do now I am having my pocket money inside > [@Jupiter App is not opening](https://community.jupiter.money/t/jupiter-app-is-not-opening/40131): > > Hi @Shawnpinto From today morning, my Jupiter app has not opened It got stucked at the starting page > [@My experience with Jupiter support](https://community.jupiter.money/t/my-experience-with-jupiter-support/20189): > > Two days back my father faced an issue in his iOS Jupiter app where the QR scan icon disappeared. He has tried reinstalling, restarting the iPhone… Nothing worked. So he asked help via in-app chat within two days the app received an iOS update which fixed his problem. Kudos to the support team. When compared to Fi, NiyoX…Jupiter is wayyyy better in terms of customer experience. Please DO keep this quality of support throughout your journey. Thanks. --- _[View the full topic](https://community.jupiter.money/t/mobile-verification-failed-error/45569)._