# Looking for views on priority banking support experience

**URL:** <https://community.jupiter.money/t/looking-for-views-on-priority-banking-support-experience/42748>\
**Category:** Research centre\
**Created:** [1 February 2023 06:10 UTC](https://community.jupiter.money/t/looking-for-views-on-priority-banking-support-experience/42748 "2023-02-01T06:10:01Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Amatya\_Agarwal](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/amatya_agarwal/32/4205_2.png) [@Amatya\_Agarwal](https://community.jupiter.money/u/Amatya_Agarwal)\
**Post date:** [1 February 2023 06:10 UTC](https://community.jupiter.money/t/looking-for-views-on-priority-banking-support-experience/42748/1 "2023-02-01T06:10:01Z")

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Hi Everyone! [@Research\_centre](https://community.jupiter.money/groups/research_centre)  
I’m Amatya, part of the Customer experience team here at Jupiter :jupiter:  
I am looking to get inputs from our community members for priority/preferred banking services. It will be a quick conversation! ⏩  
**Topics on:**

1. What are some of the benefits of priority banking that you appreciate the most?
2. Have you reached out for help to the bank? If yes, what are some of the differentiated customer support services you received as a priority member?

_Poll ([view on site](https://community.jupiter.money/t/looking-for-views-on-priority-banking-support-experience/42748/1))_

Once you pick yes, we’ll contact you over DM for details. You can share your views on chat or we can agree on a meeting time and get on a call. This should not take more than 10 mins.  
Do let me know. Cheers! :cheers:

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**Author:** ![tarun\_rao](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/tarun_rao/32/8369_2.png) [@tarun\_rao](https://community.jupiter.money/u/tarun_rao)\
**Post date:** [1 February 2023 08:38 UTC](https://community.jupiter.money/t/looking-for-views-on-priority-banking-support-experience/42748/2 "2023-02-01T08:38:05Z")

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Happy to chat in detail over call

Some highlights with priority banking experience I get from other banks.

- Doorstep pickup and delivery for any documents or paperwork

- Lower locker rates and X free transactions on IMPS/RTGS/NEFT

- Less transaction fees for foreign transfer

**What I would like**

- A lot of time competitor banks provider better loan rate , which I keep missing in priority banking

- Passive interaction by relationship manager (no calls reminding he is the RM)

- Family account features