# Login prob , ATM not activated

**URL:** <https://community.jupiter.money/t/login-prob-atm-not-activated/59210>\
**Category:** Help\
**Created:** [19 August 2026 05:48 UTC](https://community.jupiter.money/t/login-prob-atm-not-activated/59210 "2026-08-19T05:48:31Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Deep9977](https://avatars.discourse-cdn.com/v4/letter/d/3be4f8/32.png) [@Deep9977](https://community.jupiter.money/u/Deep9977)\
**Post date:** [19 August 2026 05:48 UTC](https://community.jupiter.money/t/login-prob-atm-not-activated/59210/1 "2026-08-19T05:48:31Z")

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Team , My 22k fund is stucked in jupiter account as while login the app the app ask first for phone no ➡ sms verification done ➡ Mpin successful ➡ then shows setup your saving ac with pic of debit card ➡ continue then OTP comes ➡ enter and ok ➡ then create new ATM 4 digit ➡ then continue button ➡ then it shows something went wrong 😭

after that one sms comes that (Dear Customer, Your attempt to set PIN has been declined as the card is not activated. Kindly activate your card via FedNet/ FedMobile/ contact your branch-Federal Bank)

I don’t have virtually any details of atm card nor any physically card , also no cheque book , and so on my UPI is also restricted , I am really helpless.

I have apply for new debit card , but no status for tracking and other details, not sure what to do .

Please help me someone gone through same and have a solution

Thanks

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**Author:** ![rkp](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/rkp/32/29246_2.png) [@rkp](https://community.jupiter.money/u/rkp)\
**Post date:** [19 August 2026 05:48 UTC](https://community.jupiter.money/t/login-prob-atm-not-activated/59210/2 "2026-08-19T05:48:47Z")

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Please DM your details to @Aayush_Mishra. He will assist.

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**Author:** ![Aayush\_Mishra](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/aayush_mishra/32/28836_2.png) [@Aayush\_Mishra](https://community.jupiter.money/u/Aayush_Mishra)\
**Post date:** [21 August 2026 08:25 UTC](https://community.jupiter.money/t/login-prob-atm-not-activated/59210/3 "2026-08-21T08:25:29Z")

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Hi Deepak,

I’ll assist you with this issue. Please DM me your the support ticket number or your Jupiter registered mobile number