# KYC pending

**URL:** <https://community.jupiter.money/t/kyc-pending/48959>\
**Category:** QnA\
**Created:** [2 November 2023 15:31 UTC](https://community.jupiter.money/t/kyc-pending/48959 "2023-11-02T15:31:37Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![I\_am\_Normal](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/i_am_normal/32/20755_2.png) [@I\_am\_Normal](https://community.jupiter.money/u/I_am_Normal)\
**Post date:** [2 November 2023 15:31 UTC](https://community.jupiter.money/t/kyc-pending/48959/1 "2023-11-02T15:31:37Z")

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How much time it take for kyc? Still mine is pending

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**Author:** ![yagnesh01](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/yagnesh01/32/14597_2.png) [@yagnesh01](https://community.jupiter.money/u/yagnesh01)\
**Post date:** [2 November 2023 15:44 UTC](https://community.jupiter.money/t/kyc-pending/48959/2 "2023-11-02T15:44:32Z")

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@I_am_Normal the community will not be assist you unless we know the reasons behind your KYC being pending

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**Author:** ![axa](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/axa/32/19587_2.png) [@axa](https://community.jupiter.money/u/axa)\
**Post date:** [3 November 2023 04:11 UTC](https://community.jupiter.money/t/kyc-pending/48959/3 "2023-11-03T04:11:24Z")

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For me, it took about 2 days

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**Author:** ![razack](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/razack/32/23790_2.png) [@razack](https://community.jupiter.money/u/razack)\
**Post date:** [3 November 2023 04:23 UTC](https://community.jupiter.money/t/kyc-pending/48959/4 "2023-11-03T04:23:29Z")

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@I_am_Normal it is better to write a mail to support@jupiter.money and create a ticket, mentioning all the details. Hope there is no mismatch of any KYC documents.

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**Author:** ![Nikhil\_Godbole](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/nikhil_godbole/32/25274_2.png) [@Nikhil\_Godbole](https://community.jupiter.money/u/Nikhil_Godbole)\
**Post date:** [3 November 2023 05:10 UTC](https://community.jupiter.money/t/kyc-pending/48959/5 "2023-11-03T05:10:53Z")

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@I_am_Normal Please DM me your registered email ID and Mobile No. Will get the team to check it.