# Jupiter worse castomer support and fake promises

**URL:** <https://community.jupiter.money/t/jupiter-worse-castomer-support-and-fake-promises/49701>\
**Category:** Help\
**Tags:** debit-card\
**Created:** [25 January 2024 16:56 UTC](https://community.jupiter.money/t/jupiter-worse-castomer-support-and-fake-promises/49701 "2024-01-25T16:56:48Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Ritam\_Maity](https://avatars.discourse-cdn.com/v4/letter/r/90ced4/32.png) [@Ritam\_Maity](https://community.jupiter.money/u/Ritam_Maity)\
**Post date:** [25 January 2024 16:56 UTC](https://community.jupiter.money/t/jupiter-worse-castomer-support-and-fake-promises/49701/1 "2024-01-25T16:56:48Z")

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Now days jupiter customer support doing miss behave with us.  
The castomer care told me , you will get an update within 3 days , 5 days gone no update come in my issue.  
My “debit card delivary status update” issue is going more than 6 month , but no update come .

Jupiter also promises with one time debit card fees. But thay forget their word.

I have no word to jupiter how thay provided bad customer support, also fake promises .  
@Jiten

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**Author:** ![Bhoomika\_Gowda](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/bhoomika_gowda/32/4091_2.png) [@Bhoomika\_Gowda](https://community.jupiter.money/u/Bhoomika_Gowda)\
**Post date:** [26 January 2024 06:52 UTC](https://community.jupiter.money/t/jupiter-worse-castomer-support-and-fake-promises/49701/2 "2024-01-26T06:52:12Z")

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Hello Ritam,

This is not the experience we wished for you to have. We are connecting with you via DM to have this addressed. Thank you.