# Jupiter moon not recieved **URL:** \ **Category:** Bug hunters\ **Created:** [26 March 2023 05:30 UTC](https://community.jupiter.money/t/jupiter-moon-not-recieved/44717 "2023-03-26T05:30:20Z")\ **Posts on this page:** 15\ **Page:** 1
**Author:** ![Pratyay\_Mustafi](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/pratyay_mustafi/32/13131_2.png) [@Pratyay\_Mustafi](https://community.jupiter.money/u/Pratyay_Mustafi)\ **Post date:** [26 March 2023 05:30 UTC](https://community.jupiter.money/t/jupiter-moon-not-recieved/44717/1 "2023-03-26T05:30:21Z")
i recently paid a fastag but haven’t received moons and jewels for that payment 😪😪 ![IMG_20230326_105058](https://us1.discourse-cdn.com/flex020/uploads/jupiter/original/2X/3/38f9a534351bc1dae3e8fac0e55c47e6629da15b.jpeg) and the moon option is also not responsive for me 😔😔 [![](https://us1.discourse-cdn.com/flex020/uploads/jupiter/original/2X/e/e34fc80cbb4d34143649651e75dbe0cf8ed90e95.jpeg "jupiter money") ](https://www.youtube.com/watch?v=Ylfgsbn7bw0) can’t upload videos on community so sharing link of my unlisted video 😪😪 ---
**Author:** ![Omkar18](https://avatars.discourse-cdn.com/v4/letter/o/5f9b8f/32.png) [@Omkar18](https://community.jupiter.money/u/Omkar18)\ **Post date:** [26 March 2023 06:34 UTC](https://community.jupiter.money/t/jupiter-moon-not-recieved/44717/2 "2023-03-26T06:34:11Z")
Fastag & Credit Card Bill Payments is not Eligible. ---
**Author:** ![Pratyay\_Mustafi](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/pratyay_mustafi/32/13131_2.png) [@Pratyay\_Mustafi](https://community.jupiter.money/u/Pratyay_Mustafi)\ **Post date:** [26 March 2023 07:51 UTC](https://community.jupiter.money/t/jupiter-moon-not-recieved/44717/3 "2023-03-26T07:51:53Z")
😪😪😪 😪😪😪 even the button is not working ---
**Author:** ![sani](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/sani/32/14931_2.png) [@sani](https://community.jupiter.money/u/sani)\ **Post date:** [26 March 2023 13:48 UTC](https://community.jupiter.money/t/jupiter-moon-not-recieved/44717/4 "2023-03-26T13:48:38Z")
Moon or jewels ? They’re removed the jewels for fasttag and cc 😂 ---
**Author:** ![Pratyay\_Mustafi](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/pratyay_mustafi/32/13131_2.png) [@Pratyay\_Mustafi](https://community.jupiter.money/u/Pratyay_Mustafi)\ **Post date:** [26 March 2023 13:53 UTC](https://community.jupiter.money/t/jupiter-moon-not-recieved/44717/5 "2023-03-26T13:53:55Z")
also i haven’t received moon for bill payments ---
**Author:** ![sani](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/sani/32/14931_2.png) [@sani](https://community.jupiter.money/u/sani)\ **Post date:** [26 March 2023 13:58 UTC](https://community.jupiter.money/t/jupiter-moon-not-recieved/44717/6 "2023-03-26T13:58:32Z")
Jupiter Quest program still running? 🙄 Are you have a salary account? ---
**Author:** ![Pratyay\_Mustafi](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/pratyay_mustafi/32/13131_2.png) [@Pratyay\_Mustafi](https://community.jupiter.money/u/Pratyay_Mustafi)\ **Post date:** [26 March 2023 17:11 UTC](https://community.jupiter.money/t/jupiter-moon-not-recieved/44717/7 "2023-03-26T17:11:15Z")
no it’s showing 5 days left ---
**Author:** ![sani](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/sani/32/14931_2.png) [@sani](https://community.jupiter.money/u/sani)\ **Post date:** [26 March 2023 17:44 UTC](https://community.jupiter.money/t/jupiter-moon-not-recieved/44717/8 "2023-03-26T17:44:18Z")
Maybe it’s bug , bcz no Jupiter Quest program is running ---
**Author:** ![Abhishek\_Ulayil](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/abhishek_ulayil/32/9197_2.png) [@Abhishek\_Ulayil](https://community.jupiter.money/u/Abhishek_Ulayil)\ **Post date:** [26 March 2023 17:54 UTC](https://community.jupiter.money/t/jupiter-moon-not-recieved/44717/9 "2023-03-26T17:54:52Z")
There is a jupiter quest for newly onboarded members. It is only for them. Hence we cannot see. ---
**Author:** ![kirankiran10333](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/kirankiran10333/32/14334_2.png) [@kirankiran10333](https://community.jupiter.money/u/kirankiran10333)\ **Post date:** [26 March 2023 18:20 UTC](https://community.jupiter.money/t/jupiter-moon-not-recieved/44717/10 "2023-03-26T18:20:58Z")
It’s showing for me also, anyway you guys are not getting jewels probably I also don’t get. ---
**Author:** ![sani](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/sani/32/14931_2.png) [@sani](https://community.jupiter.money/u/sani)\ **Post date:** [27 March 2023 05:18 UTC](https://community.jupiter.money/t/jupiter-moon-not-recieved/44717/11 "2023-03-27T05:18:14Z")
I see 😒 they’re giving more benifits to New members to attract them, as a old user we received nothing ---
**Author:** ![Shawnpinto](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/shawnpinto/32/7656_2.png) [@Shawnpinto](https://community.jupiter.money/u/Shawnpinto)\ **Post date:** [27 March 2023 06:27 UTC](https://community.jupiter.money/t/jupiter-moon-not-recieved/44717/12 "2023-03-27T06:27:31Z")
This is a bug, that button should have worked. @Pratyay_Mustafi Thank you for raising it here! We’re getting this checked. We’ll connect with you if there are more updates/if we need more details. :blob_thanks: ---
**Author:** ![Shawnpinto](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/shawnpinto/32/7656_2.png) [@Shawnpinto](https://community.jupiter.money/u/Shawnpinto)\ **Post date:** [27 March 2023 11:27 UTC](https://community.jupiter.money/t/jupiter-moon-not-recieved/44717/13 "2023-03-27T11:27:05Z")
@Pratyay_Mustafi Can you check and let us know? It should be fixed now 🙂 The jewels for the transaction should be credited too. ---
**Author:** ![Pratyay\_Mustafi](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/pratyay_mustafi/32/13131_2.png) [@Pratyay\_Mustafi](https://community.jupiter.money/u/Pratyay_Mustafi)\ **Post date:** [27 March 2023 18:35 UTC](https://community.jupiter.money/t/jupiter-moon-not-recieved/44717/14 "2023-03-27T18:35:23Z")
yes i got 25 jewels 🙂 ---
**Author:** ![system](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/system/32/17131_2.png) [@system](https://community.jupiter.money/u/system)\ **Post date:** [28 March 2023 18:36 UTC](https://community.jupiter.money/t/jupiter-moon-not-recieved/44717/15 "2023-03-28T18:36:08Z")
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