# Jupiter Application Bug

**URL:** <https://community.jupiter.money/t/jupiter-application-bug/35883>\
**Category:** Bug hunters\
**Created:** [14 August 2022 10:21 UTC](https://community.jupiter.money/t/jupiter-application-bug/35883 "2022-08-14T10:21:19Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Bharath\_B](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/bharath_b/32/9537_2.png) [@Bharath\_B](https://community.jupiter.money/u/Bharath_B)\
**Post date:** [14 August 2022 10:21 UTC](https://community.jupiter.money/t/jupiter-application-bug/35883/1 "2022-08-14T10:21:19Z")

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hi i can’t open my Jupiter app it hangs on splash screen i can’t go further, i’ve reported many times still my problem persists, Jupiter team gave me a deadline on 08-08-2012 but its already over, without app i can’t do anything, at-least please close my account, so i can open new account on different bank, i’ve tried to clear my cache and also reinstalled the app many times still the problem persists ☹

**Video Link** =\> [August 5, 2022 - YouTube](https://www.youtube.com/watch?v=2iHa71HtggM)

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**Author:** ![Anthony\_Akshay](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/anthony_akshay/32/7670_2.png) [@Anthony\_Akshay](https://community.jupiter.money/u/Anthony_Akshay)\
**Post date:** [14 August 2022 11:47 UTC](https://community.jupiter.money/t/jupiter-application-bug/35883/2 "2022-08-14T11:47:34Z")

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Hey, Bharat. We regret the delay in providing a solution. We will connect via a DM and work on getting this resolved at the earliest.