Issue with UPI deposit and other

I made a transaction from the jupiter account using a secondary UPI app. This Transaction reflected in all UPI applications but the amount visible on Jupiter homepage was updated only after 6-7hrs.

Post this I am unable to deposit money to my Jupiter account as well via UPI.

I am an iOS user and my app version is 1.5.2

Thanks for letting us know.@Akhil_Menon Is this still happening?
@SaiRaj I think you had a similar issue. Is this the same one?

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@Shawnpinto Just to confirm I reinstalled the app and now I can’t get back in. It says Mobile Verification failed and even Reset MPin fails

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Hey, I made a transaction from my Paytm to Jupiter yesterday through upi but I have not received my money in Jupiter account. How can I contact Jupiter customer support ?

Hey @Anish123 You can raise an in app chat request. Head over to the help section and mention your concern, our team will connect with you and help you out :slight_smile:
@Akhil_Menon pinging you to understand this better.