# Issue regarding re-activating Jupiter account

**URL:** <https://community.jupiter.money/t/issue-regarding-re-activating-jupiter-account/49918>\
**Category:** Bug hunters\
**Created:** [7 February 2024 18:31 UTC](https://community.jupiter.money/t/issue-regarding-re-activating-jupiter-account/49918 "2024-02-07T18:31:20Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![safwan.ahmed](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/safwan.ahmed/32/18307_2.png) [@safwan.ahmed](https://community.jupiter.money/u/safwan.ahmed)\
**Post date:** [8 February 2024 07:56 UTC](https://community.jupiter.money/t/issue-regarding-re-activating-jupiter-account/49918/2 "2024-02-08T07:56:15Z")

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Hello Mohan.

Thank you for expressing your interest in reopening your Jupiter account, which was closed due to non-completion of KYC within the stipulated time period as per RBI regulations. At the moment, we do not have support for reopening closed accounts. We apologize for any inconvenience this may have caused.

Rest assured, we will inform you proactively if this feature or an alternative becomes available in the future. Your support and cooperation are highly appreciated.

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_[View the full topic](https://community.jupiter.money/t/issue-regarding-re-activating-jupiter-account/49918)._