I canāt open Jupiter accountā¦ Face verification failed all timesā¦ I tried too many time with correct face position but failedā¦ Help me
Was it a well lit area? 
Try again and if itās still failing, write to support@jupiter.money
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I tried more than 50 times but itās not completing
I mailed support team also but they didnāt resolved yet
Hey @Shadab_Arzoo
We understand that you are facing some issues with the onboarding process. Please be assured that our team will work towards resolving your problem on priority. We request you to allow us time to check and respond to you with the status.
In the meanwhile, you may go ahead and try once more and ensure that your video is being recorded in a well-lit space with minimal or no background noise. Kindly ensure that these pre-requisites are met so that you can smoothly come onboard.
Thank you.
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I am failed to verify my face fit in oval shapeā¦ I tried too many times with all terms & conditions but all times it failedā¦
Always shows that your face verification failed try again
Ohh Godš¤ they even copied Fiās face verificationš¤
Hey @Shibsd1999
We understand your concern. We are connecting with you over the DM to assist you further.
No worries!