# I am unable to open this app

**URL:** <https://community.jupiter.money/t/i-am-unable-to-open-this-app/50164>\
**Category:** Bugs\
**Created:** [21 February 2024 18:41 UTC](https://community.jupiter.money/t/i-am-unable-to-open-this-app/50164 "2024-02-21T18:41:38Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Aditya11](https://avatars.discourse-cdn.com/v4/letter/a/d9b06d/32.png) [@Aditya11](https://community.jupiter.money/u/Aditya11)\
**Post date:** [21 February 2024 18:41 UTC](https://community.jupiter.money/t/i-am-unable-to-open-this-app/50164/1 "2024-02-21T18:41:38Z")

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I am unable to open this aap even I have money in it so please do something I need to withdraw money

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**Author:** ![yagnesh01](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/yagnesh01/32/14597_2.png) [@yagnesh01](https://community.jupiter.money/u/yagnesh01)\
**Post date:** [21 February 2024 19:24 UTC](https://community.jupiter.money/t/i-am-unable-to-open-this-app/50164/2 "2024-02-21T19:24:12Z")

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@Aditya11 there is a maintenance activity till either 3 or 4 am. That could be a reason for the issue. If you face the issue after 4 am, please report this to the support team via email - support@jupiter.money

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**Author:** ![ravi65](https://avatars.discourse-cdn.com/v4/letter/r/ea666f/32.png) [@ravi65](https://community.jupiter.money/u/ravi65)\
**Post date:** [21 February 2024 19:45 UTC](https://community.jupiter.money/t/i-am-unable-to-open-this-app/50164/3 "2024-02-21T19:45:57Z")

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I am also facing the same issue. I can’t login into the app and has also reinstalled but then also its not working. I need to do some emergency transaction and now i am unable to do so. please help me. even i mailed to the team.

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**Author:** ![SHIHAB\_ZICHU](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/shihab_zichu/32/23100_2.png) [@SHIHAB\_ZICHU](https://community.jupiter.money/u/SHIHAB_ZICHU)\
**Post date:** [21 February 2024 19:50 UTC](https://community.jupiter.money/t/i-am-unable-to-open-this-app/50164/4 "2024-02-21T19:50:57Z")

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App is not working …!

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**Author:** ![DEvilAnimeGuy](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/devilanimeguy/32/23345_2.png) [@DEvilAnimeGuy](https://community.jupiter.money/u/DEvilAnimeGuy)\
**Post date:** [22 February 2024 02:20 UTC](https://community.jupiter.money/t/i-am-unable-to-open-this-app/50164/5 "2024-02-22T02:20:13Z")

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No issues on my side. Never actually faced such login bugs.

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**Author:** ![safwan.ahmed](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/safwan.ahmed/32/18307_2.png) [@safwan.ahmed](https://community.jupiter.money/u/safwan.ahmed)\
**Post date:** [22 February 2024 05:57 UTC](https://community.jupiter.money/t/i-am-unable-to-open-this-app/50164/6 "2024-02-22T05:57:28Z")

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Hello @Aditya11 @ravi65 @SHIHAB_ZICHU ,

We hear your concern. We regret the inconvenience caused. We are connecting with you via DM to assist you better.

Thank you.