# Help Section not working properly

**URL:** https://community.jupiter.money/t/help-section-not-working-properly/47602
**Category:** Help
**Created:** [30 June 2023 11:04 UTC](https://community.jupiter.money/t/help-section-not-working-properly/47602 "2023-06-30T11:04:01Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![Devansh\_Bartwal](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/devansh_bartwal/32/13133_2.png) [@Devansh\_Bartwal](https://community.jupiter.money/u/Devansh_Bartwal)
#### Post date: [30 June 2023 11:04 UTC](https://community.jupiter.money/t/help-section-not-working-properly/47602/1 "2023-06-30T11:04:01Z")

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The help section is too slow at times. For example its not processing after this text.

 ![photo_2023-06-30_16-33-36](https://us1.discourse-cdn.com/flex020/uploads/jupiter/original/3X/e/c/ece94f91b7d6bddb0cc9e2327bae2d61b2b8119e.jpeg)

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### Author: ![Devansh\_Bartwal](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/devansh_bartwal/32/13133_2.png) [@Devansh\_Bartwal](https://community.jupiter.money/u/Devansh_Bartwal)
#### Post date: [6 July 2023 15:57 UTC](https://community.jupiter.money/t/help-section-not-working-properly/47602/2 "2023-07-06T15:57:56Z")

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@Shawnpinto Please look into it.

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### Author: ![Satyajit\_Singh](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/satyajit_singh/32/9174_2.png) [@Satyajit\_Singh](https://community.jupiter.money/u/Satyajit_Singh)
#### Post date: [6 July 2023 17:36 UTC](https://community.jupiter.money/t/help-section-not-working-properly/47602/3 "2023-07-06T17:36:58Z")

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Still facing issues on the help section, sometimes mobile hanging during interaction with the support team.

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### Author: ![Shawnpinto](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/shawnpinto/32/7656_2.png) [@Shawnpinto](https://community.jupiter.money/u/Shawnpinto)
#### Post date: [7 July 2023 05:10 UTC](https://community.jupiter.money/t/help-section-not-working-properly/47602/4 "2023-07-07T05:10:42Z")

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Noted. The team will keep an eye on the channel.

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### Author: ![Devansh\_Bartwal](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/devansh_bartwal/32/13133_2.png) [@Devansh\_Bartwal](https://community.jupiter.money/u/Devansh_Bartwal)
#### Post date: [20 July 2023 11:22 UTC](https://community.jupiter.money/t/help-section-not-working-properly/47602/5 "2023-07-20T11:22:20Z")

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Any update on this issue?