# Fingerprint unlock is not working

**URL:** <https://community.jupiter.money/t/fingerprint-unlock-is-not-working/44806>\
**Category:** Bug hunters\
**Created:** [29 March 2023 18:27 UTC](https://community.jupiter.money/t/fingerprint-unlock-is-not-working/44806 "2023-03-29T18:27:20Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![Satyajit\_Singh](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/satyajit_singh/32/9174_2.png) [@Satyajit\_Singh](https://community.jupiter.money/u/Satyajit_Singh)\
**Post date:** [29 March 2023 18:37 UTC](https://community.jupiter.money/t/fingerprint-unlock-is-not-working/44806/4 "2023-03-29T18:37:31Z")

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Why this problem occurred

> [@Biometrics not working](https://community.jupiter.money/t/biometrics-not-working/43897/22):
>
> So we noticed that whenever a user adds one more biometric to their device, the signature changes, and hence biometric stops working. A temporary fix is to clear app storage. We’re finding a permanent solution for this. Glad to know that biometrics started appearing again slight_smile

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_[View the full topic](https://community.jupiter.money/t/fingerprint-unlock-is-not-working/44806)._