# EDGE rupay Card not working **URL:** \ **Category:** Bugs\ **Created:** [12 January 2024 18:57 UTC](https://community.jupiter.money/t/edge-rupay-card-not-working/49565 "2024-01-12T18:57:54Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![shivammandal](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/shivammandal/32/22110_2.png) [@shivammandal](https://community.jupiter.money/u/shivammandal)\ **Post date:** [12 January 2024 18:57 UTC](https://community.jupiter.money/t/edge-rupay-card-not-working/49565/1 "2024-01-12T18:57:54Z")
Is there anyone who is facing an issue with the credit card section on the app? Like it’s loading and then not responding. I am unable to see my card details and The “View card details “and “reward” none of tabs working. It has been over 3 days although there’s no issue with credit card functionality it’s working on other apps like paytm to make purchases. ---
**Author:** ![yagnesh01](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/yagnesh01/32/14597_2.png) [@yagnesh01](https://community.jupiter.money/u/yagnesh01)\ **Post date:** [12 January 2024 19:31 UTC](https://community.jupiter.money/t/edge-rupay-card-not-working/49565/2 "2024-01-12T19:31:06Z")
This seems to be a user specific issue. Would urge you to report this to the support team via the in app chat so that a ticket is assigned to take your issue to closure ---
**Author:** ![shivammandal](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/shivammandal/32/22110_2.png) [@shivammandal](https://community.jupiter.money/u/shivammandal)\ **Post date:** [12 January 2024 20:10 UTC](https://community.jupiter.money/t/edge-rupay-card-not-working/49565/3 "2024-01-12T20:10:08Z")
Done that, the support team seems pretty unbothered and doesn’t look like they’re doing anything about it. ---
**Author:** ![Shawnpinto](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/shawnpinto/32/7656_2.png) [@Shawnpinto](https://community.jupiter.money/u/Shawnpinto)\ **Post date:** [13 January 2024 07:30 UTC](https://community.jupiter.money/t/edge-rupay-card-not-working/49565/4 "2024-01-13T07:30:30Z")
Hi @shivammandal , are you still facing this challenge? Let’s connect over DM to sort this out for you :blob: ---
**Author:** ![shivammandal](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/shivammandal/32/22110_2.png) [@shivammandal](https://community.jupiter.money/u/shivammandal)\ **Post date:** [13 January 2024 08:00 UTC](https://community.jupiter.money/t/edge-rupay-card-not-working/49565/5 "2024-01-13T08:00:23Z")
Hi! I have shared the details with you please check. Thanks for looking into this. ---
**Author:** ![Shrey07](https://avatars.discourse-cdn.com/v4/letter/s/5e9695/32.png) [@Shrey07](https://community.jupiter.money/u/Shrey07)\ **Post date:** [13 January 2024 09:12 UTC](https://community.jupiter.money/t/edge-rupay-card-not-working/49565/6 "2024-01-13T09:12:55Z")
Same here. Using IOS… ---
**Author:** ![shivammandal](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/shivammandal/32/22110_2.png) [@shivammandal](https://community.jupiter.money/u/shivammandal)\ **Post date:** [13 January 2024 10:43 UTC](https://community.jupiter.money/t/edge-rupay-card-not-working/49565/7 "2024-01-13T10:43:32Z")
Update: The team reached out to me earlier this morning and they have fixed it now in 4 hours. Thanks to you all. ---
**Author:** ![sachin1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/sachin1/32/22121_2.png) [@sachin1](https://community.jupiter.money/u/sachin1)\ **Post date:** [13 January 2024 13:06 UTC](https://community.jupiter.money/t/edge-rupay-card-not-working/49565/8 "2024-01-13T13:06:43Z")
yes i m also facing same issue ---
**Author:** ![sachin1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/sachin1/32/22121_2.png) [@sachin1](https://community.jupiter.money/u/sachin1)\ **Post date:** [13 January 2024 13:07 UTC](https://community.jupiter.money/t/edge-rupay-card-not-working/49565/9 "2024-01-13T13:07:35Z")
my still the same ---
**Author:** ![Shawnpinto](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/shawnpinto/32/7656_2.png) [@Shawnpinto](https://community.jupiter.money/u/Shawnpinto)\ **Post date:** [15 January 2024 05:30 UTC](https://community.jupiter.money/t/edge-rupay-card-not-working/49565/10 "2024-01-15T05:30:17Z")
Hi @sachin1 , can you reach us out through chat support? We’ll get it checked for you.