# Debit card Transaction succesfull but amount not reflected **URL:** \ **Category:** Help\ **Tags:** debit-card\ **Created:** [24 April 2023 19:10 UTC](https://community.jupiter.money/t/debit-card-transaction-succesfull-but-amount-not-reflected/45602 "2023-04-24T19:10:37Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![iAmAlanSabu](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/iamalansabu/32/22071_2.png) [@iAmAlanSabu](https://community.jupiter.money/u/iAmAlanSabu)\ **Post date:** [24 April 2023 19:10 UTC](https://community.jupiter.money/t/debit-card-transaction-succesfull-but-amount-not-reflected/45602/1 "2023-04-24T19:10:37Z")
I had paid a debit card payment on parivahan sarathi website and the transaction was successfull-showing on Jupiter App and showing failed on the website,money got deducted and still didn’t reflect to the receiver…Will i get my refund back?How can I get it?? ---
**Author:** ![razack](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/razack/32/23790_2.png) [@razack](https://community.jupiter.money/u/razack)\ **Post date:** [24 April 2023 19:23 UTC](https://community.jupiter.money/t/debit-card-transaction-succesfull-but-amount-not-reflected/45602/2 "2023-04-24T19:23:35Z")
Hello @iAmAlanSabu, it’s possible that the problem is with the Parivahan Sarathi website. Technical errors on the website can often cause these kinds of issues. I suggest checking your payment status on the website after 24 hours. If it still shows as failed, you can be assured that Jupiter will provide you with a refund. [https://parivahan.gov.in/parivahan//en/content/amount-deducted-fee-payment-showing-pending-application-status](https://parivahan.gov.in/parivahan//en/content/amount-deducted-fee-payment-showing-pending-application-status) > [@iAmAlanSabu](#): > > How can I get it?? In most of the cases, the refund is issued automatically without any request or complaint. Raise a request only if you didn’t receive the refund amount even after a normal time period, say 2-5 business days. ---
**Author:** ![yagnesh01](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/yagnesh01/32/14597_2.png) [@yagnesh01](https://community.jupiter.money/u/yagnesh01)\ **Post date:** [24 April 2023 19:29 UTC](https://community.jupiter.money/t/debit-card-transaction-succesfull-but-amount-not-reflected/45602/3 "2023-04-24T19:29:53Z")
Agree with Abdul. I beleive the normal TAT for refund of a failed transaction is 5-7 business days. At least that has been my experience. ---
**Author:** ![saurabh.s](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/saurabh.s/32/13008_2.png) [@saurabh.s](https://community.jupiter.money/u/saurabh.s)\ **Post date:** [24 April 2023 19:36 UTC](https://community.jupiter.money/t/debit-card-transaction-succesfull-but-amount-not-reflected/45602/4 "2023-04-24T19:36:00Z")
First check your payment status, if it’s successful or not in the parivahan For license related payments⤵️ [https://sarathi.parivahan.gov.in/paymentscov/PayStatusVeri.jsp](https://sarathi.parivahan.gov.in/paymentscov/PayStatusVeri.jsp) For vehicle fees related payment⤵️ [https://vahan.parivahan.gov.in/vahanpgi/faces/ui/transactionStatus.xhtml](https://vahan.parivahan.gov.in/vahanpgi/faces/ui/transactionStatus.xhtml) If the Payment got failed on parivahan site but showed successful on jupiter, then just send a mail or contact your state transport department, they’ll definitely process your refund. ---
**Author:** ![saurabh.s](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/saurabh.s/32/13008_2.png) [@saurabh.s](https://community.jupiter.money/u/saurabh.s)\ **Post date:** [24 April 2023 19:42 UTC](https://community.jupiter.money/t/debit-card-transaction-succesfull-but-amount-not-reflected/45602/5 "2023-04-24T19:42:36Z")
If the payment has failed on the merchant’s end but has been successfully processed by the bank, the merchant would need to initiate the refund process from their end. I think it will not happen automatically. ---
**Author:** ![yagnesh01](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/yagnesh01/32/14597_2.png) [@yagnesh01](https://community.jupiter.money/u/yagnesh01)\ **Post date:** [24 April 2023 19:46 UTC](https://community.jupiter.money/t/debit-card-transaction-succesfull-but-amount-not-reflected/45602/6 "2023-04-24T19:46:14Z")
May be I did generalise. A few days back while trying to pay credit card bills on Cheq, a few payments failed and the money did get deducted from my account. Cheq issued the refund in about 5 business days. ---
**Author:** ![saurabh.s](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/saurabh.s/32/13008_2.png) [@saurabh.s](https://community.jupiter.money/u/saurabh.s)\ **Post date:** [24 April 2023 19:55 UTC](https://community.jupiter.money/t/debit-card-transaction-succesfull-but-amount-not-reflected/45602/7 "2023-04-24T19:55:30Z")
But we’ll know this government sites are not do their work promptly.😴 In my personal experience, I encountered a similar issue with a failed transaction and only received the refund after reaching out to the concerned department. ---
**Author:** ![yagnesh01](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/yagnesh01/32/14597_2.png) [@yagnesh01](https://community.jupiter.money/u/yagnesh01)\ **Post date:** [24 April 2023 20:06 UTC](https://community.jupiter.money/t/debit-card-transaction-succesfull-but-amount-not-reflected/45602/8 "2023-04-24T20:06:18Z")
Agree with your comment on the government agencies approach to work. ---
**Author:** ![iAmAlanSabu](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/iamalansabu/32/22071_2.png) [@iAmAlanSabu](https://community.jupiter.money/u/iAmAlanSabu)\ **Post date:** [25 April 2023 06:49 UTC](https://community.jupiter.money/t/debit-card-transaction-succesfull-but-amount-not-reflected/45602/9 "2023-04-25T06:49:36Z")
Thankyou for your valuable time in helping me guys @razack @saurabh.s @yagnesh01 🥰 I feel happy to be a member of this community…As @saurabh.s bro said,i had just mailed to helpdesk-sarathi@gov.in regarding my issue to either refund me the amount or to make the transaction success…Special mention to @razack in clearing me all doubts regarding the issue…Rest Im going to wait today and i will update you guys after my issue gets resolved… 🤗 ❤ ---
**Author:** ![razack](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/razack/32/23790_2.png) [@razack](https://community.jupiter.money/u/razack)\ **Post date:** [25 April 2023 06:53 UTC](https://community.jupiter.money/t/debit-card-transaction-succesfull-but-amount-not-reflected/45602/10 "2023-04-25T06:53:22Z")
Happy to help you brother. Please do not hesitate to post here if you have any further questions… :thumbs_up: Btw, this is me sitting in front of parivahan site from 10 am to this time, for upgrading the license to smart card… 😁 😁 😁 ![image](https://us1.discourse-cdn.com/flex020/uploads/jupiter/original/2X/8/898a3d45efc35432e2b3f1da1b32e2355881318a.png) ---
**Author:** ![iAmAlanSabu](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/iamalansabu/32/22071_2.png) [@iAmAlanSabu](https://community.jupiter.money/u/iAmAlanSabu)\ **Post date:** [25 April 2023 06:58 UTC](https://community.jupiter.money/t/debit-card-transaction-succesfull-but-amount-not-reflected/45602/11 "2023-04-25T06:58:22Z")
Be careful to make payment as i got this issue by making payment while upgrading to smart card yesterday…now the server is 🍵 ---
**Author:** ![razack](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/razack/32/23790_2.png) [@razack](https://community.jupiter.money/u/razack)\ **Post date:** [25 April 2023 08:40 UTC](https://community.jupiter.money/t/debit-card-transaction-succesfull-but-amount-not-reflected/45602/12 "2023-04-25T08:40:40Z")
If you’re curious about our discussion, I regret to inform you that despite Kerala’s high rankings in various areas, our transportation department services remain stuck in the 19th century. Up until last month, driving licenses in Kerala were issued as laminated papers, causing embarrassment when compared to the smart licenses issued by other states. 😑 😑 🥹 Happy to see some sort of change happening at last. :cool_doge: :cool_doge: :cool_doge: > **[Kerala motor vehicles department starts issuing driving licences as smart cards](https://www.newindianexpress.com/states/kerala/2023/apr/21/kerala-motor-vehicles-department-starts-issuing-driving-licences-as-smart-cards-2567849.html)** > > Existing driving licence holders can also convert to the new smart cards by paying Rs 200  and postal charges. ---
**Author:** ![yagnesh01](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/yagnesh01/32/14597_2.png) [@yagnesh01](https://community.jupiter.money/u/yagnesh01)\ **Post date:** [25 April 2023 09:02 UTC](https://community.jupiter.money/t/debit-card-transaction-succesfull-but-amount-not-reflected/45602/13 "2023-04-25T09:02:01Z")
Abdul, in mumbai, sometime back our RTO had no clue how to proceed further as the contract of the company preparing the smart cards had expired and was not renewed. Initially, licence issuing came to a grinding halt and then, even though it was for a breif period, paper booklet based licenses were issued. ---
**Author:** ![razack](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/razack/32/23790_2.png) [@razack](https://community.jupiter.money/u/razack)\ **Post date:** [25 April 2023 10:02 UTC](https://community.jupiter.money/t/debit-card-transaction-succesfull-but-amount-not-reflected/45602/14 "2023-04-25T10:02:34Z")
The issue was almost same here too. Smart license distribution contract was handed to a private company in2019 and then some legal disputes occurred between the Govt and them. It took almost 4 years to get this solved 🤦‍♂️ 🤦‍♂️ Happy that finally its over. ---
**Author:** ![iAmAlanSabu](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/iamalansabu/32/22071_2.png) [@iAmAlanSabu](https://community.jupiter.money/u/iAmAlanSabu)\ **Post date:** [25 April 2023 10:02 UTC](https://community.jupiter.money/t/debit-card-transaction-succesfull-but-amount-not-reflected/45602/15 "2023-04-25T10:02:40Z")
Try paying now…The server is back😃 ---
**Author:** ![razack](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/razack/32/23790_2.png) [@razack](https://community.jupiter.money/u/razack)\ **Post date:** [25 April 2023 10:04 UTC](https://community.jupiter.money/t/debit-card-transaction-succesfull-but-amount-not-reflected/45602/16 "2023-04-25T10:04:41Z")
Forgot to gave update regarding the payment. Yes, I have made the payment few hours ago, and it was successful 😁 😁 ---
**Author:** ![Pratyay\_Mustafi](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/pratyay_mustafi/32/13131_2.png) [@Pratyay\_Mustafi](https://community.jupiter.money/u/Pratyay_Mustafi)\ **Post date:** [25 April 2023 11:38 UTC](https://community.jupiter.money/t/debit-card-transaction-succesfull-but-amount-not-reflected/45602/17 "2023-04-25T11:38:41Z")
i am also making an LL but getting an slot is a tough job 🙂 ---
**Author:** ![yagnesh01](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/yagnesh01/32/14597_2.png) [@yagnesh01](https://community.jupiter.money/u/yagnesh01)\ **Post date:** [25 April 2023 11:40 UTC](https://community.jupiter.money/t/debit-card-transaction-succesfull-but-amount-not-reflected/45602/18 "2023-04-25T11:40:04Z")
Guess, this aspect does not change in any state! ---
**Author:** ![saurabh.s](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/saurabh.s/32/13008_2.png) [@saurabh.s](https://community.jupiter.money/u/saurabh.s)\ **Post date:** [25 April 2023 11:52 UTC](https://community.jupiter.money/t/debit-card-transaction-succesfull-but-amount-not-reflected/45602/19 "2023-04-25T11:52:47Z")
Try to book the slot in midnight, you’ll definitely get one. ---
**Author:** ![Pratyay\_Mustafi](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/pratyay_mustafi/32/13131_2.png) [@Pratyay\_Mustafi](https://community.jupiter.money/u/Pratyay_Mustafi)\ **Post date:** [25 April 2023 14:25 UTC](https://community.jupiter.money/t/debit-card-transaction-succesfull-but-amount-not-reflected/45602/20 "2023-04-25T14:25:19Z")
got a slot it’s 5th of may [Next page](https://community.jupiter.money/t/debit-card-transaction-succesfull-but-amount-not-reflected/45602.md?page=2)