# Debit card is issue

**URL:** <https://community.jupiter.money/t/debit-card-is-issue/48887>\
**Category:** Bugs\
**Created:** [26 October 2023 20:48 UTC](https://community.jupiter.money/t/debit-card-is-issue/48887 "2023-10-26T20:48:21Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Bala\_Murugan1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/bala_murugan1/32/20602_2.png) [@Bala\_Murugan1](https://community.jupiter.money/u/Bala_Murugan1)\
**Post date:** [26 October 2023 20:48 UTC](https://community.jupiter.money/t/debit-card-is-issue/48887/1 "2023-10-26T20:48:21Z")

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I can’t turn on international transactions it’s say - there is a technical issue please try again for past 3 days. How can I resolve this??

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**Author:** ![yagnesh01](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/yagnesh01/32/14597_2.png) [@yagnesh01](https://community.jupiter.money/u/yagnesh01)\
**Post date:** [26 October 2023 20:53 UTC](https://community.jupiter.money/t/debit-card-is-issue/48887/2 "2023-10-26T20:53:40Z")

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@Bala_Murugan1 try enabling international transactions during business hours. If you still face the same issue, record a video from the point you reach the debit card settings page till the error comes up. If you use an android device, you will need to record using a different device. Please send the video to the support team via email on support@jupiter.money. This will ensure a ticket is assigned to your issue and it is tracked to closure