# Concern around POTS
**URL:** https://community.jupiter.money/t/concern-around-pots/50542
**Category:** Bug hunters
**Tags:** product-updates
**Created:** [19 March 2024 05:45 UTC](https://community.jupiter.money/t/concern-around-pots/50542 "2024-03-19T05:45:52Z")
**Posts on this page:** 20
**Page:** 2
### Author:  [@safwan.ahmed](https://community.jupiter.money/u/safwan.ahmed)
#### Post date: [19 March 2024 04:48 UTC](https://community.jupiter.money/t/concern-around-pots/50542/21 "2024-03-19T04:48:25Z")
Hello @Saundary_Patel.
We hear your concern. We’ll be contacting you through DM to discuss this further.
Thank you.
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### Author:  [@souravghosh](https://community.jupiter.money/u/souravghosh)
#### Post date: [19 March 2024 05:01 UTC](https://community.jupiter.money/t/concern-around-pots/50542/22 "2024-03-19T05:01:15Z")
> [@Bikashdhar](#):
>
> how can the bank make transactions without authorisation from the user
Right! That’s not only concerning but must be illegal as well!
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### Author:  [@souravghosh](https://community.jupiter.money/u/souravghosh)
#### Post date: [19 March 2024 05:03 UTC](https://community.jupiter.money/t/concern-around-pots/50542/23 "2024-03-19T05:03:39Z")
Attaching the screenshots from my account. Where money I withdrew from Medical Pot got debited twice, once from the intended pot & once from my travel pot.
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### Author:  [@judeisrael](https://community.jupiter.money/u/judeisrael)
#### Post date: [18 March 2024 11:56 UTC](https://community.jupiter.money/t/concern-around-pots/50542/24 "2024-03-18T11:56:24Z")
Please need help. I have updated the app but still unable to withdraw from pot. over view says the total saving but when opening the individual pot it says 0.
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### Author:  [@razack](https://community.jupiter.money/u/razack)
#### Post date: [18 March 2024 12:23 UTC](https://community.jupiter.money/t/concern-around-pots/50542/25 "2024-03-18T12:23:52Z")
Hai @judeisrael Welcome to the community.
I think there is some technical issues going on with POTS, which will be resolved by the respective team in due course.
You can use the chat option on the app for more details.
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### Author:  [@judeisrael](https://community.jupiter.money/u/judeisrael)
#### Post date: [18 March 2024 12:26 UTC](https://community.jupiter.money/t/concern-around-pots/50542/26 "2024-03-18T12:26:38Z")
Chat option does not give any answers it just tell how the pot can be used.
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### Author:  [@razack](https://community.jupiter.money/u/razack)
#### Post date: [18 March 2024 12:27 UTC](https://community.jupiter.money/t/concern-around-pots/50542/27 "2024-03-18T12:27:37Z")
Then kindly raise a support ticket by mailing this issue to support@jupiter.money
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### Author:  [@judeisrael](https://community.jupiter.money/u/judeisrael)
#### Post date: [18 March 2024 14:04 UTC](https://community.jupiter.money/t/concern-around-pots/50542/28 "2024-03-18T14:04:51Z")
Any idea how long would it take to get this sorted as it is festival season and would look forward to withdraw it?
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### Author:  [@debz-g](https://community.jupiter.money/u/debz-g)
#### Post date: [18 March 2024 14:15 UTC](https://community.jupiter.money/t/concern-around-pots/50542/29 "2024-03-18T14:15:39Z")
Same bro, my total pot money is showing correct but inside it’s showing wrong
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### Author:  [@judeisrael](https://community.jupiter.money/u/judeisrael)
#### Post date: [18 March 2024 15:07 UTC](https://community.jupiter.money/t/concern-around-pots/50542/30 "2024-03-18T15:07:46Z")
Its been an hour and now there is a note on the pot…! {Your pot balance shows an inconsistency, but rest assured that it will be updated shortly.
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### Author:  [@Abhinav\_Nahata](https://community.jupiter.money/u/Abhinav_Nahata)
#### Post date: [18 March 2024 16:32 UTC](https://community.jupiter.money/t/concern-around-pots/50542/31 "2024-03-18T16:32:25Z")
Hey Jude, apologies for the inconvenience here. Our team is checking your issue on priority and be assured that we will get it fixed as soon as possible.
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### Author:  [@judeisrael](https://community.jupiter.money/u/judeisrael)
#### Post date: [18 March 2024 16:47 UTC](https://community.jupiter.money/t/concern-around-pots/50542/32 "2024-03-18T16:47:38Z")
Thank you for the update. Looking forward for a resolution and have even created a support ticket too.
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### Author:  [@Sumanth\_sure](https://community.jupiter.money/u/Sumanth_sure)
#### Post date: [19 March 2024 02:49 UTC](https://community.jupiter.money/t/concern-around-pots/50542/33 "2024-03-19T02:49:51Z")
I am also facing withdrawal from pots is our money safe.
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### Author:  [@Febin\_vc](https://community.jupiter.money/u/Febin_vc)
#### Post date: [18 March 2024 17:14 UTC](https://community.jupiter.money/t/concern-around-pots/50542/34 "2024-03-18T17:14:08Z")
I have money in my pot my total balance shows 4600 but in my pots they are showing -250 - 300 etc
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### Author:  [@razack](https://community.jupiter.money/u/razack)
#### Post date: [18 March 2024 17:28 UTC](https://community.jupiter.money/t/concern-around-pots/50542/35 "2024-03-18T17:28:02Z")
Hai @Febin_vc Welcome to the community.
It’s happening due to some technical issues. You can either report it via chat option on the app or by mailing to support@jupiter.money. Also, I can see the team is working on it.
[https://community.jupiter.money/t/i-have-cash-in-the-pot-and-it-says-0-how-do-i-get-this-fixed/50529/8?u=razack](https://community.jupiter.money/t/i-have-cash-in-the-pot-and-it-says-0-how-do-i-get-this-fixed/50529/8)
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### Author:  [@Adi22](https://community.jupiter.money/u/Adi22)
#### Post date: [15 March 2024 09:31 UTC](https://community.jupiter.money/t/concern-around-pots/50542/36 "2024-03-15T09:31:09Z")
Never ending glitch in pot section transaction are not getting updated on time even after successful transactions. Making users unsecured about the bank. Support team doing fine job providing the updates but tecnical team needs to gear up. Please sort out the glitch thing in pots and make it more reliable.
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### Author:  [@Adi22](https://community.jupiter.money/u/Adi22)
#### Post date: [14 March 2024 03:05 UTC](https://community.jupiter.money/t/concern-around-pots/50542/37 "2024-03-14T03:05:00Z")
My Pot got destroyed two days back and still haven’t received my money. There is always inconsistency in pot balance. I have already raised a ticket for the same but response is not satisfactory. I don’t know what is to be done. Pot destroyed was of 33k and now it’s gone. I didn’t got any email after the pot got destroyed nor there is any entry in transaction section. I am worried and waiting for money to get deposited. Can anyone from this forum help me with this issue 🙏🏻
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### Author:  [@safwan.ahmed](https://community.jupiter.money/u/safwan.ahmed)
#### Post date: [14 March 2024 03:32 UTC](https://community.jupiter.money/t/concern-around-pots/50542/38 "2024-03-14T03:32:50Z")
Hello Aditya,
We hear your concern. We regret the inconvenience caused. We are connecting with you via DM to assist you further.
Thank you.
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### Author:  [@Vansh\_Mahajan](https://community.jupiter.money/u/Vansh_Mahajan)
#### Post date: [3 March 2024 13:07 UTC](https://community.jupiter.money/t/concern-around-pots/50542/39 "2024-03-03T13:07:06Z")
Hi
I have deposited money in my pot, the money is deducted from my main balance but it is not reflecting in the pot.
Why are there so many technical glitches in the app ? Can’t we have seamless experience ?
Very disappointed. I’m using it as my primary bank but I think that’s a bad decision if the service is not so seamless
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### Author:  [@Vansh\_Mahajan](https://community.jupiter.money/u/Vansh_Mahajan)
#### Post date: [3 March 2024 13:08 UTC](https://community.jupiter.money/t/concern-around-pots/50542/40 "2024-03-03T13:08:50Z")
I have the transaction receipt so pls if some one from Jupiter support can cross check and help me to update my pot balance
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