# Click on "Help Icon"

**URL:** https://community.jupiter.money/t/click-on-help-icon/48853
**Category:** Bug hunters
**Created:** [23 October 2023 10:43 UTC](https://community.jupiter.money/t/click-on-help-icon/48853 "2023-10-23T10:43:55Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![jigarmistry24](https://avatars.discourse-cdn.com/v4/letter/j/f04885/32.png) [@jigarmistry24](https://community.jupiter.money/u/jigarmistry24)
#### Post date: [23 October 2023 10:43 UTC](https://community.jupiter.money/t/click-on-help-icon/48853/1 "2023-10-23T10:43:55Z")

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- Click in “help” icon
- Its not working, showing “Something went wrong” from last 12 hours!

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### Author: ![razack](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/razack/32/23790_2.png) [@razack](https://community.jupiter.money/u/razack)
#### Post date: [23 October 2023 12:18 UTC](https://community.jupiter.money/t/click-on-help-icon/48853/2 "2023-10-23T12:18:16Z")

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Do you mean the chat icon on the app? 🤔  
It’s working for me.  
Can you please recheck again?

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### Author: ![alexnazy](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/alexnazy/32/18797_2.png) [@alexnazy](https://community.jupiter.money/u/alexnazy)
#### Post date: [23 October 2023 12:42 UTC](https://community.jupiter.money/t/click-on-help-icon/48853/3 "2023-10-23T12:42:20Z")

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@jigarmistry24 It works for me as well. Are you on the latest version? Android or iOS?

I am sure you know that you can always send an email to support@jupiter.money as well.

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### Author: ![jigarmistry24](https://avatars.discourse-cdn.com/v4/letter/j/f04885/32.png) [@jigarmistry24](https://community.jupiter.money/u/jigarmistry24)
#### Post date: [23 October 2023 12:53 UTC](https://community.jupiter.money/t/click-on-help-icon/48853/4 "2023-10-23T12:53:06Z")

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![F2734BF6-4D17-46E0-926E-849B7E3E2570_1_102_o](https://us1.discourse-cdn.com/flex020/uploads/jupiter/original/3X/9/8/9854d00665ee1a281bf53551fd460ab527c0dab8.jpeg)

iOS, Latest version, still not working

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### Author: ![razack](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/razack/32/23790_2.png) [@razack](https://community.jupiter.money/u/razack)
#### Post date: [23 October 2023 12:55 UTC](https://community.jupiter.money/t/click-on-help-icon/48853/5 "2023-10-23T12:55:05Z")

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@yagnesh01 Sir, Could you kindly verify and confirm, please?

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### Author: ![yagnesh01](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/yagnesh01/32/14597_2.png) [@yagnesh01](https://community.jupiter.money/u/yagnesh01)
#### Post date: [23 October 2023 12:56 UTC](https://community.jupiter.money/t/click-on-help-icon/48853/6 "2023-10-23T12:56:14Z")

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@razack @jigarmistry24 This seems to be very specific to Jigar’s profile. I am not facing issues accessing the help section