# Card doesn't wake from sleep during Sleeping/within 7AM
**URL:** https://community.jupiter.money/t/card-doesnt-wake-from-sleep-during-sleeping-within-7am/20675
**Category:** Bug hunters
**Tags:** debit-card
**Created:** [2 April 2022 01:23 UTC](https://community.jupiter.money/t/card-doesnt-wake-from-sleep-during-sleeping-within-7am/20675 "2022-04-02T01:23:29Z")
**Posts on this page:** 17
**Page:** 1
### Author:  [@Debosmit\_Majumder](https://community.jupiter.money/u/Debosmit_Majumder)
#### Post date: [2 April 2022 01:23 UTC](https://community.jupiter.money/t/card-doesnt-wake-from-sleep-during-sleeping-within-7am/20675/1 "2022-04-02T01:23:30Z")
- Card doesn’t wake from sleep manually when sleeping/within 7 AM.
- Every time I try to Wake, messages notifying reactivation of Sleep Mode are sent consecutively - which means only the Activation of Sleep Mode Request is going through and not the Deactivation one.
- MIUI 13, Android 12, Xiaomi Mi 11X, App Version 1.5.26
- Troubleshooting performed - cleared app data/reinstalled app/change mobile data to Wi-Fi and vice versa.
Possible fix:
Instead of Wake and Sleep being two separate POST requests, use a single POST method to alternate as true/false.
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### Author:  [@Binoy](https://community.jupiter.money/u/Binoy)
#### Post date: [2 April 2022 01:37 UTC](https://community.jupiter.money/t/card-doesnt-wake-from-sleep-during-sleeping-within-7am/20675/2 "2022-04-02T01:37:40Z")
The delay in debit card sleep/ wake mode is probably due to this backend shortcoming.
Edit: OK, I see you’re having an issue with the manual process and not the scheduled automated one.
> [@Sleep feature](https://community.jupiter.money/t/sleep-feature/20011/4):
>
> @s_maheshwaran Ah it’s not a bug. It’s expected behavior. This is how it works: All the sleep enable and disable requests are put into a queue, then executed in order at 6 am and at 12 am. All queued users take 40 to 50 min to effectively enable and disable sleep for the last person on the queue. If anyone tries it before 6 or after 12 it’s immediate but during the queue processing time at 6 and 12 am it depends on the user’s position in the queue. Maybe when you put it on sleep during 6 to …
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### Author:  [@Debosmit\_Majumder](https://community.jupiter.money/u/Debosmit_Majumder)
#### Post date: [2 April 2022 02:08 UTC](https://community.jupiter.money/t/card-doesnt-wake-from-sleep-during-sleeping-within-7am/20675/3 "2022-04-02T02:08:44Z")
Yeah I checked all the threads. For the automated one, I had a bug report of another issue: [“Transfers” Screen showing “Set Up Debit Card” welcome screen on fresh app install of existing activated card user after enabling card auto-sleeping after midnight - Bug hunters 🐞 - Jupiter Community](https://community.jupiter.money/t/transfers-screen-showing-set-up-debit-card-welcome-screen-on-fresh-app-install-of-existing-activated-card-user-after-enabling-card-auto-sleeping-after-midnight/16917)
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### Author:  [@Shawnpinto](https://community.jupiter.money/u/Shawnpinto)
#### Post date: [2 April 2022 04:47 UTC](https://community.jupiter.money/t/card-doesnt-wake-from-sleep-during-sleeping-within-7am/20675/4 "2022-04-02T04:47:43Z")
Thanks for the bug report! @Debosmit_Majumder
I’ll let the team know regarding this one and test it out. Will send an update here.
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### Author:  [@nateavi](https://community.jupiter.money/u/nateavi)
#### Post date: [2 April 2022 07:19 UTC](https://community.jupiter.money/t/card-doesnt-wake-from-sleep-during-sleeping-within-7am/20675/5 "2022-04-02T07:19:34Z")
Could it be possible this was due to maintenance over at Federal Bank’s servers? They were down a few hours, both day n night yesterday.
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### Author:  [@Debosmit\_Majumder](https://community.jupiter.money/u/Debosmit_Majumder)
#### Post date: [2 April 2022 12:44 UTC](https://community.jupiter.money/t/card-doesnt-wake-from-sleep-during-sleeping-within-7am/20675/6 "2022-04-02T12:44:38Z")
Might be a coincidence, but I have faced this four times in last week, before I finally put it to a test case today.
Until 6:59 AM, it wasn’t getting activated, but just as the clock hit 7:00 AM, it instantly woke up from sleep
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### Author:  [@nateavi](https://community.jupiter.money/u/nateavi)
#### Post date: [2 April 2022 13:34 UTC](https://community.jupiter.money/t/card-doesnt-wake-from-sleep-during-sleeping-within-7am/20675/7 "2022-04-02T13:34:15Z")
Yep, I see their servers still go down like clockwork. Call it “scheduled maintenance”, but if you need to shut down the servers for a few hours, every single day, that doesn’t sound very stable to me.
Not happy with federal’s schenanigans so far.
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### Author:  [@Debosmit\_Majumder](https://community.jupiter.money/u/Debosmit_Majumder)
#### Post date: [2 April 2022 20:08 UTC](https://community.jupiter.money/t/card-doesnt-wake-from-sleep-during-sleeping-within-7am/20675/8 "2022-04-02T20:08:54Z")
Here’s a rant -
The current banking ecosystem is wierd - even if Jupiter puts up with the best system design, the core banking API are hard to change - or as per babus of the bank - too risky to change.
So unless the banks containerize the platform for neobanks and allow them to work on optimizing the core APIs and cron jobs, it’s a patchwork like now. CC @Jiten
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### Author:  [@nateavi](https://community.jupiter.money/u/nateavi)
#### Post date: [3 April 2022 02:45 UTC](https://community.jupiter.money/t/card-doesnt-wake-from-sleep-during-sleeping-within-7am/20675/9 "2022-04-03T02:45:51Z")
I hear you. No matter how good we improve our services, what’s the point if the underlying infrastructure remains a mess? Hopefully RBI will step in and lengthen that leash for neobanks.
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### Author:  [@Shawnpinto](https://community.jupiter.money/u/Shawnpinto)
#### Post date: [4 April 2022 11:20 UTC](https://community.jupiter.money/t/card-doesnt-wake-from-sleep-during-sleeping-within-7am/20675/10 "2022-04-04T11:20:54Z")
We’re aware of this one. There’s some delay due to which cards remain in sleep mode for slightly more time. We are working on a fix for this.
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### Author:  [@CarolinMerces](https://community.jupiter.money/u/CarolinMerces)
#### Post date: [4 April 2022 11:36 UTC](https://community.jupiter.money/t/card-doesnt-wake-from-sleep-during-sleeping-within-7am/20675/11 "2022-04-04T11:36:53Z")
Servers also need rest like you need rest.
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### Author:  [@Debosmit\_Majumder](https://community.jupiter.money/u/Debosmit_Majumder)
#### Post date: [4 April 2022 11:39 UTC](https://community.jupiter.money/t/card-doesnt-wake-from-sleep-during-sleeping-within-7am/20675/12 "2022-04-04T11:39:15Z")
😅 They don’t need rest, they need instant staging copies.
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### Author:  [@CarolinMerces](https://community.jupiter.money/u/CarolinMerces)
#### Post date: [4 April 2022 11:41 UTC](https://community.jupiter.money/t/card-doesnt-wake-from-sleep-during-sleeping-within-7am/20675/13 "2022-04-04T11:41:45Z")
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### Author:  [@Shawnpinto](https://community.jupiter.money/u/Shawnpinto)
#### Post date: [4 April 2022 12:09 UTC](https://community.jupiter.money/t/card-doesnt-wake-from-sleep-during-sleeping-within-7am/20675/14 "2022-04-04T12:09:46Z")
@Debosmit_Majumder
The card will sleep between 12:00am to 12:40am and awake between 6:00am to 6:40am.
When you’re using this the next time, could you try the sleep feature around 1am to 5:45am? It should be instant ⚡
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### Author:  [@Debosmit\_Majumder](https://community.jupiter.money/u/Debosmit_Majumder)
#### Post date: [8 April 2022 19:47 UTC](https://community.jupiter.money/t/card-doesnt-wake-from-sleep-during-sleeping-within-7am/20675/15 "2022-04-08T19:47:42Z")
Yes sure. But my issue is with manually waking the card between 6 to 7 PM
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### Author:  [@Ishu](https://community.jupiter.money/u/Ishu)
#### Post date: [17 April 2022 06:12 UTC](https://community.jupiter.money/t/card-doesnt-wake-from-sleep-during-sleeping-within-7am/20675/16 "2022-04-17T06:12:52Z")
Bro what is the solution for this. customercare saying to order new card
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### Author:  [@Debosmit\_Majumder](https://community.jupiter.money/u/Debosmit_Majumder)
#### Post date: [7 May 2022 12:30 UTC](https://community.jupiter.money/t/card-doesnt-wake-from-sleep-during-sleeping-within-7am/20675/17 "2022-05-07T12:30:35Z")
That’s probably an uninformed customer support agent. This has nothing to do with your card.