# Can't open an account

**URL:** <https://community.jupiter.money/t/cant-open-an-account/49177>\
**Category:** Help\
**Created:** [1 December 2023 15:30 UTC](https://community.jupiter.money/t/cant-open-an-account/49177 "2023-12-01T15:30:44Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![DEVNARAYAN](https://avatars.discourse-cdn.com/v4/letter/d/8e8cbc/32.png) [@DEVNARAYAN](https://community.jupiter.money/u/DEVNARAYAN)\
**Post date:** [1 December 2023 15:30 UTC](https://community.jupiter.money/t/cant-open-an-account/49177/1 "2023-12-01T15:30:44Z")

</div>

I keep getting something snapped at adhaar verification page.

I have sent an email to the support, no replies yet.

---

<div class="post-metadata">

**Author:** ![yagnesh01](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/yagnesh01/32/14597_2.png) [@yagnesh01](https://community.jupiter.money/u/yagnesh01)\
**Post date:** [1 December 2023 19:08 UTC](https://community.jupiter.money/t/cant-open-an-account/49177/2 "2023-12-01T19:08:53Z")

</div>

The support team does take 24-48 hours to respond.

---

<div class="post-metadata">

**Author:** ![jojovarghese](https://avatars.discourse-cdn.com/v4/letter/j/9f8e36/32.png) [@jojovarghese](https://community.jupiter.money/u/jojovarghese)\
**Post date:** [2 December 2023 04:48 UTC](https://community.jupiter.money/t/cant-open-an-account/49177/3 "2023-12-02T04:48:34Z")

</div>

Same here