# Can't Able to complete full kyc for Jupiter savings account **URL:** \ **Category:** Bugs\ **Created:** [26 May 2026 10:35 UTC](https://community.jupiter.money/t/cant-able-to-complete-full-kyc-for-jupiter-savings-account/58175 "2026-05-26T10:35:56Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![KUNAL\_SINGH](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/kunal_singh/32/34528_2.png) [@KUNAL\_SINGH](https://community.jupiter.money/u/KUNAL_SINGH)\ **Post date:** [26 May 2026 10:35 UTC](https://community.jupiter.money/t/cant-able-to-complete-full-kyc-for-jupiter-savings-account/58175/1 "2026-05-26T10:35:56Z")
Hello please help me anyone, I cant complete my full kyc for my Jupiter savings account, my minimum KYC is done but while doing full kyc it says we can’t verify you ---
**Author:** ![rkp](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/rkp/32/29246_2.png) [@rkp](https://community.jupiter.money/u/rkp)\ **Post date:** [26 May 2026 10:37 UTC](https://community.jupiter.money/t/cant-able-to-complete-full-kyc-for-jupiter-savings-account/58175/2 "2026-05-26T10:37:08Z")
Please send your customer service ticket number to @Soumyadeep_Ghosh and he will assist. If you don’t have a number, please send all your information to support@jupiter.money and you will get one. ---
**Author:** ![Soumyadeep\_Ghosh](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/soumyadeep_ghosh/32/4821_2.png) [@Soumyadeep\_Ghosh](https://community.jupiter.money/u/Soumyadeep_Ghosh)\ **Post date:** [27 May 2026 08:02 UTC](https://community.jupiter.money/t/cant-able-to-complete-full-kyc-for-jupiter-savings-account/58175/3 "2026-05-27T08:02:25Z")
Hey @KUNAL_SINGH Thank you for sharing the details, please allow me time to review this, I will reach out to you on your registered phone number