# Bug in "auto pay" section **URL:** \ **Category:** Bug hunters\ **Created:** [24 March 2023 09:07 UTC](https://community.jupiter.money/t/bug-in-auto-pay-section/44672 "2023-03-24T09:07:25Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![kirankiran10333](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/kirankiran10333/32/14334_2.png) [@kirankiran10333](https://community.jupiter.money/u/kirankiran10333)\ **Post date:** [24 March 2023 09:07 UTC](https://community.jupiter.money/t/bug-in-auto-pay-section/44672/1 "2023-03-24T09:07:25Z")
I had set up, auto debit for a insurance premium, which is successful. But, customer care person mentioned that no such mandate is there to my account and said If at all the mandate is successful, it will be shown in “auto pay” section. It’s not shown there. Because of this, I assumed mandate has been failed and maintained less balance. Later, charges has been levied on my account for “NACH Return”. I raised a ticket and asked the same customer care person, she asked me to wait for some time, After that, she replied as “Our team found that, why this happened. It’s a bug and now our team is trying to fix it”. Even after charges amount being debited from my accy, still it’s not shown in “auto pay” section, as a mandate has been set. This bug from Jupiter costed me rs213 (for NACH Return). So, @Shawnpinto , I heard that rewards will be given if a user find a bug before team finds it. So, will I get a reward? (Now, I had cancelled that mandate.) The customer care person, whom I have mentioned above is @Bridget_Sabu. This whole thing, happened a few days back. I just want to aware users. ---
**Author:** ![kirankiran10333](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/kirankiran10333/32/14334_2.png) [@kirankiran10333](https://community.jupiter.money/u/kirankiran10333)\ **Post date:** [27 March 2023 11:50 UTC](https://community.jupiter.money/t/bug-in-auto-pay-section/44672/2 "2023-03-27T11:50:38Z")
@Shawnpinto can you look into this and verify? ---
**Author:** ![Shawnpinto](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/shawnpinto/32/7656_2.png) [@Shawnpinto](https://community.jupiter.money/u/Shawnpinto)\ **Post date:** [27 March 2023 12:00 UTC](https://community.jupiter.money/t/bug-in-auto-pay-section/44672/3 "2023-03-27T12:00:56Z")
@kirankiran10333 We are having a look at this. The support team is aware too. We’ll connect with you soon. Also, happy birthday!! 🎂 :party_parrot: ![](https://us1.discourse-cdn.com/flex020/uploads/jupiter/original/2X/d/ddfe64f6a8e3f81c42a2cee8c512f65bf25e6210.gif) ---
**Author:** ![kirankiran10333](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/kirankiran10333/32/14334_2.png) [@kirankiran10333](https://community.jupiter.money/u/kirankiran10333)\ **Post date:** [27 March 2023 12:09 UTC](https://community.jupiter.money/t/bug-in-auto-pay-section/44672/4 "2023-03-27T12:09:52Z")
Thank you so much 💖💖. Haven’t expected wishes, made my day. ---
**Author:** ![Satyajit\_Singh](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/satyajit_singh/32/9174_2.png) [@Satyajit\_Singh](https://community.jupiter.money/u/Satyajit_Singh)\ **Post date:** [27 March 2023 12:11 UTC](https://community.jupiter.money/t/bug-in-auto-pay-section/44672/5 "2023-03-27T12:11:26Z")
Happy Birthday @kirankiran10333 🎂 ---
**Author:** ![kirankiran10333](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/kirankiran10333/32/14334_2.png) [@kirankiran10333](https://community.jupiter.money/u/kirankiran10333)\ **Post date:** [27 March 2023 12:12 UTC](https://community.jupiter.money/t/bug-in-auto-pay-section/44672/6 "2023-03-27T12:12:04Z")
Thank you bro​:heart:❤❤ ---
**Author:** ![sani](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/sani/32/14931_2.png) [@sani](https://community.jupiter.money/u/sani)\ **Post date:** [27 March 2023 13:31 UTC](https://community.jupiter.money/t/bug-in-auto-pay-section/44672/7 "2023-03-27T13:31:37Z")
Happy Birthday 🎉 ---
**Author:** ![kirankiran10333](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/kirankiran10333/32/14334_2.png) [@kirankiran10333](https://community.jupiter.money/u/kirankiran10333)\ **Post date:** [27 March 2023 14:00 UTC](https://community.jupiter.money/t/bug-in-auto-pay-section/44672/8 "2023-03-27T14:00:35Z")
Thank you bro ❣❣❣ ---
**Author:** ![Omkar18](https://avatars.discourse-cdn.com/v4/letter/o/5f9b8f/32.png) [@Omkar18](https://community.jupiter.money/u/Omkar18)\ **Post date:** [27 March 2023 14:15 UTC](https://community.jupiter.money/t/bug-in-auto-pay-section/44672/9 "2023-03-27T14:15:30Z")
Happy Birthday 🎂 @kirankiran10333 @Shawnpinto Let us update when he destroys his "BIRTHDAY PARTY POT"😋😜? ---
**Author:** ![kirankiran10333](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/kirankiran10333/32/14334_2.png) [@kirankiran10333](https://community.jupiter.money/u/kirankiran10333)\ **Post date:** [27 March 2023 14:47 UTC](https://community.jupiter.money/t/bug-in-auto-pay-section/44672/10 "2023-03-27T14:47:09Z")
Don’t have one. 🤣🤣🤣 ---
**Author:** ![Shawnpinto](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/shawnpinto/32/7656_2.png) [@Shawnpinto](https://community.jupiter.money/u/Shawnpinto)\ **Post date:** [28 March 2023 04:13 UTC](https://community.jupiter.money/t/bug-in-auto-pay-section/44672/11 "2023-03-28T04:13:17Z")
Hahaha good one XD @Omkar18 ---
**Author:** ![kirankiran10333](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/kirankiran10333/32/14334_2.png) [@kirankiran10333](https://community.jupiter.money/u/kirankiran10333)\ **Post date:** [31 January 2024 19:53 UTC](https://community.jupiter.money/t/bug-in-auto-pay-section/44672/13 "2024-01-31T19:53:06Z")
No.