# Biometrics not working

**URL:** <https://community.jupiter.money/t/biometrics-not-working/43897>\
**Category:** Bug hunters\
**Created:** [5 March 2023 04:42 UTC](https://community.jupiter.money/t/biometrics-not-working/43897 "2023-03-05T04:42:34Z")\
**Posts on this page:** 1\
**Showing post:** 22

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**Author:** ![Shawnpinto](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/shawnpinto/32/7656_2.png) [@Shawnpinto](https://community.jupiter.money/u/Shawnpinto)\
**Post date:** [28 March 2023 04:15 UTC](https://community.jupiter.money/t/biometrics-not-working/43897/22 "2023-03-28T04:15:39Z")

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So we noticed that whenever a user adds one more biometric to their device, the signature changes, and hence biometric stops working.

A temporary fix is to clear app storage. We’re finding a permanent solution for this.  
Glad to know that biometrics started appearing again 🙂

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_[View the full topic](https://community.jupiter.money/t/biometrics-not-working/43897)._