I have used pocket app of icici bank to deposit money via Jupiter account on 8th July 2021. After entering correct otp the page redirect and showed transaction failed but the money deducted from my Jupiter account for Rs.2500. Its been almost 1 month since I am asking help on Jupiter chat support but you people are only providing assurance.
Did transaction on many app and bank if the transaction get failed and money not credited then the money is stuck with payment gateway. They might have information regarding this.
Let me know when I will get my money back or else I need to check with RBI and Consumer court. Its either a bug or a fraud but none can be tolerated further. You people are testing customer patience over here.
Customer money is not a testing material of your buggy app. So, return my money back to my account.