# App not working while corporate VPN is on

**URL:** <https://community.jupiter.money/t/app-not-working-while-corporate-vpn-is-on/57846>\
**Category:** Feedback & Ideas\
**Created:** [27 April 2026 13:50 UTC](https://community.jupiter.money/t/app-not-working-while-corporate-vpn-is-on/57846 "2026-04-27T13:50:57Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![ravis98](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/ravis98/32/34267_2.png) [@ravis98](https://community.jupiter.money/u/ravis98)\
**Post date:** [27 April 2026 13:50 UTC](https://community.jupiter.money/t/app-not-working-while-corporate-vpn-is-on/57846/1 "2026-04-27T13:50:57Z")

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Hi Team,

I work in a MNC where I need to have VPN on inorder to receive important emails.

while VPN is on, jupiter app is not working.

it used to work before when vpn is on.

but I started to see the app is not working from last two three days.

need help asap to fix this issue.

Regards,

Ravi

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**Author:** ![Vajrala\_Pradeep](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/vajrala_pradeep/32/29621_2.png) [@Vajrala\_Pradeep](https://community.jupiter.money/u/Vajrala_Pradeep)\
**Post date:** [27 April 2026 13:51 UTC](https://community.jupiter.money/t/app-not-working-while-corporate-vpn-is-on/57846/2 "2026-04-27T13:51:46Z")

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Hi @ravis98 I understand your issue. Can you please provide your registered details with me over DM so I can check it?

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**Author:** ![ravis98](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/ravis98/32/34267_2.png) [@ravis98](https://community.jupiter.money/u/ravis98)\
**Post date:** [30 April 2026 06:48 UTC](https://community.jupiter.money/t/app-not-working-while-corporate-vpn-is-on/57846/3 "2026-04-30T06:48:20Z")

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Sure @Vajrala_Pradeep