# App not opening because of malware

**URL:** <https://community.jupiter.money/t/app-not-opening-because-of-malware/34621>\
**Category:** Bugs\
**Created:** [15 July 2022 09:58 UTC](https://community.jupiter.money/t/app-not-opening-because-of-malware/34621 "2022-07-15T09:58:40Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![RAGHAV1183](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/raghav1183/32/8410_2.png) [@RAGHAV1183](https://community.jupiter.money/u/RAGHAV1183)\
**Post date:** [15 July 2022 09:58 UTC](https://community.jupiter.money/t/app-not-opening-because-of-malware/34621/1 "2022-07-15T09:58:40Z")

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On my mother’s phone, the Jupiter App is not opening, it says **malware detected**. I have already run an antivirus and still, it doesn’t open for the same reason.

Please provide me with a solution as soon as possible.

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**Author:** ![Bridget\_Sabu](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/bridget_sabu/32/4126_2.png) [@Bridget\_Sabu](https://community.jupiter.money/u/Bridget_Sabu)\
**Post date:** [15 July 2022 10:19 UTC](https://community.jupiter.money/t/app-not-opening-because-of-malware/34621/2 "2022-07-15T10:19:49Z")

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Hey @RAGHAV1183

Fret not, I’ll connect with you via DM and help you with your concern 🙂