# App is really SLOW **URL:** \ **Category:** Feedback & Ideas\ **Created:** [5 March 2023 08:48 UTC](https://community.jupiter.money/t/app-is-really-slow/43905 "2023-03-05T08:48:34Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Sumayya](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/sumayya/32/14330_2.png) [@Sumayya](https://community.jupiter.money/u/Sumayya)\ **Post date:** [5 March 2023 08:48 UTC](https://community.jupiter.money/t/app-is-really-slow/43905/1 "2023-03-05T08:48:34Z")
The jupiter app is really slow. I would say that it has all features but it’s really slow that sometimes it makes me angry when i was in emergency. I use the jupiter all the time and make my payment using scanner but i takes a lot of to open it then it takes time to load the whole app and when i open the scanner it takes long time to scan it sometimes I’ve to go back and scan it again. Such a headache. Just work first on making it fast to use the app. ---
**Author:** ![Omkar18](https://avatars.discourse-cdn.com/v4/letter/o/5f9b8f/32.png) [@Omkar18](https://community.jupiter.money/u/Omkar18)\ **Post date:** [5 March 2023 08:58 UTC](https://community.jupiter.money/t/app-is-really-slow/43905/2 "2023-03-05T08:58:34Z")
If you use Samsung Devices then it will save your so seconds. Press on Jupiter & hold for 2 sec. You will get “Scan & Pay option” ![Screenshot_20230305-142547_One UI Home](https://us1.discourse-cdn.com/flex020/uploads/jupiter/original/2X/3/398023013b55375148de05c13561a8c2566e261d.jpeg) ---
**Author:** ![kirankiran10333](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/kirankiran10333/32/14334_2.png) [@kirankiran10333](https://community.jupiter.money/u/kirankiran10333)\ **Post date:** [5 March 2023 09:30 UTC](https://community.jupiter.money/t/app-is-really-slow/43905/3 "2023-03-05T09:30:31Z")
I think other mobiles also show this option. I have same options as you have (mine OnePlus). ---
**Author:** ![saurabh.s](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/saurabh.s/32/13008_2.png) [@saurabh.s](https://community.jupiter.money/u/saurabh.s)\ **Post date:** [5 March 2023 12:18 UTC](https://community.jupiter.money/t/app-is-really-slow/43905/4 "2023-03-05T12:18:33Z")
This feature available on every android device. Also, you can long press the options shown above and drag it to get a shortcut icon. > [@Using quick app shortcuts the real way zap](https://community.jupiter.money/t/using-quick-app-shortcuts-the-real-way/43411): > > Friends, Did you know? You can make an app icon for app shortcuts? If you long press the Jupiter app icon on your phone, you get a few app shortcuts. It doesn’t end here. You can long press the options shown above to get an app icon. If you click on this scan and pay icon, it would open the scanner instantly (after biometrics). I’ve seen this only on Android devices. It’s quick and handy. Saves a lot of time. Has anyone used th… ---
**Author:** ![Omkar18](https://avatars.discourse-cdn.com/v4/letter/o/5f9b8f/32.png) [@Omkar18](https://community.jupiter.money/u/Omkar18)\ **Post date:** [5 March 2023 12:30 UTC](https://community.jupiter.money/t/app-is-really-slow/43905/5 "2023-03-05T12:30:07Z")
Actully, i have not used Other than samsung mobiles much more. So I was unknown about is this option available in other’s phone or not. That’s why i mentioned samsung ---
**Author:** ![Shawnpinto](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/shawnpinto/32/7656_2.png) [@Shawnpinto](https://community.jupiter.money/u/Shawnpinto)\ **Post date:** [6 March 2023 04:29 UTC](https://community.jupiter.money/t/app-is-really-slow/43905/8 "2023-03-06T04:29:40Z")
HI all, to make this easier, let’s try to define what’s slow here. Was it: 1. App performance (lag/choppy feeling) 2. Smooth transitions but slow loading due to the internet? > [@Sumayya](#): > > I use the jupiter all the time and make my payment using scanner but i takes a lot of to open Hello! :hyper_wave: @Sumayya , this can mean 2 things. 1. The scanner did open but failed to scan quickly. 2. The scanner took time to open but scanned quickly. If it’s 1, we’ll need to look at which merchant it was. ---
**Author:** ![Sumayya](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/sumayya/32/14330_2.png) [@Sumayya](https://community.jupiter.money/u/Sumayya)\ **Post date:** [6 March 2023 10:17 UTC](https://community.jupiter.money/t/app-is-really-slow/43905/9 "2023-03-06T10:17:57Z")
It’s 1st option. And it’s not just about scanner i want the app to be fast and feel smooth. It takes time to show the fingerprint option to open it and then when you do it takes time for me to get into the app. I want that much time to cut short.