# All seats are taken

**URL:** <https://community.jupiter.money/t/all-seats-are-taken/47521>\
**Category:** Help\
**Created:** [20 June 2023 17:31 UTC](https://community.jupiter.money/t/all-seats-are-taken/47521 "2023-06-20T17:31:55Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![Sidharth\_Pillai](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/sidharth_pillai/32/17458_2.png) [@Sidharth\_Pillai](https://community.jupiter.money/u/Sidharth_Pillai)\
**Post date:** [20 June 2023 17:31 UTC](https://community.jupiter.money/t/all-seats-are-taken/47521/1 "2023-06-20T17:31:55Z")

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Installed jupiter last week it said oops all seats are taken. Been trying for a few days now, still facing the same issue

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**Author:** ![yagnesh01](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/yagnesh01/32/14597_2.png) [@yagnesh01](https://community.jupiter.money/u/yagnesh01)\
**Post date:** [20 June 2023 17:51 UTC](https://community.jupiter.money/t/all-seats-are-taken/47521/2 "2023-06-20T17:51:01Z")

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@Sidharth_Pillai Jupiter works with its partner bank and gets a specific number of slots assigned for new client onboarding. When these slots run out, users get this error. Please report this to the support team via email - support@jupiter.money. It will help them track the open requests for new customer onboarding. As soon as a slot gets assigned, they will reach out to you.

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**Author:** ![Pratyay\_Mustafi](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/pratyay_mustafi/32/13131_2.png) [@Pratyay\_Mustafi](https://community.jupiter.money/u/Pratyay_Mustafi)\
**Post date:** [21 June 2023 06:21 UTC](https://community.jupiter.money/t/all-seats-are-taken/47521/3 "2023-06-21T06:21:19Z")

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same thing happened to me months ago also with my friends contact @Shawnpinto he will definitely help you

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**Author:** ![The\_Word\_Nerd](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/the_word_nerd/32/17465_2.png) [@The\_Word\_Nerd](https://community.jupiter.money/u/The_Word_Nerd)\
**Post date:** [21 June 2023 11:10 UTC](https://community.jupiter.money/t/all-seats-are-taken/47521/5 "2023-06-21T11:10:14Z")

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Hi, even for me this is the same issue.

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**Author:** ![saurabh.s](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/saurabh.s/32/13008_2.png) [@saurabh.s](https://community.jupiter.money/u/saurabh.s)\
**Post date:** [21 June 2023 11:28 UTC](https://community.jupiter.money/t/all-seats-are-taken/47521/6 "2023-06-21T11:28:34Z")

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Hey @The_Word_Nerd Welcome to the community 👋

I suggest you to contact the support team by sending an email to support@jupiter.money. They will provide you an appropriate solution.

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**Author:** ![Nikhil\_Godbole](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/nikhil_godbole/32/25274_2.png) [@Nikhil\_Godbole](https://community.jupiter.money/u/Nikhil_Godbole)\
**Post date:** [3 July 2023 04:56 UTC](https://community.jupiter.money/t/all-seats-are-taken/47521/7 "2023-07-03T04:56:13Z")

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@Sidharth_Pillai Are you still facing the issue ?

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**Author:** ![viru\_mandi](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/viru_mandi/32/18784_2.png) [@viru\_mandi](https://community.jupiter.money/u/viru_mandi)\
**Post date:** [16 August 2023 06:12 UTC](https://community.jupiter.money/t/all-seats-are-taken/47521/8 "2023-08-16T06:12:23Z")

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I haven’t got a seat for a month now.

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**Author:** ![yagnesh01](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/yagnesh01/32/14597_2.png) [@yagnesh01](https://community.jupiter.money/u/yagnesh01)\
**Post date:** [16 August 2023 09:05 UTC](https://community.jupiter.money/t/all-seats-are-taken/47521/9 "2023-08-16T09:05:36Z")

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Please send an email to Jupiter support on support@jupiter.money. This will ensure a ticket is assigned to your case, you are added to the list of potential customer and as soon as a slot is available to open an account, the customer support team will reach out to you

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**Author:** ![Sugan](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/sugan/32/18854_2.png) [@Sugan](https://community.jupiter.money/u/Sugan)\
**Post date:** [20 August 2023 14:33 UTC](https://community.jupiter.money/t/all-seats-are-taken/47521/10 "2023-08-20T14:33:59Z")

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Same issue for me . Waiting for more than 15 days. No update in app

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**Author:** ![yagnesh01](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/yagnesh01/32/14597_2.png) [@yagnesh01](https://community.jupiter.money/u/yagnesh01)\
**Post date:** [20 August 2023 14:51 UTC](https://community.jupiter.money/t/all-seats-are-taken/47521/11 "2023-08-20T14:51:19Z")

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@Sugan please report this to the support team via email - support@jupiter.money. This will ensure a ticket is assigned to your case, you will get added to the list of people that need a seat assigned and as soon as soon the seat becomes available, they will reach out to you

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**Author:** ![Jamir\_Alam](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/jamir_alam/32/18741_2.png) [@Jamir\_Alam](https://community.jupiter.money/u/Jamir_Alam)\
**Post date:** [13 September 2023 06:01 UTC](https://community.jupiter.money/t/all-seats-are-taken/47521/12 "2023-09-13T06:01:29Z")

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I contacted them but they called and said whenever our seats are free we will open your account. But its been 2 weeks since then.

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**Author:** ![yagnesh01](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/yagnesh01/32/14597_2.png) [@yagnesh01](https://community.jupiter.money/u/yagnesh01)\
**Post date:** [13 September 2023 06:08 UTC](https://community.jupiter.money/t/all-seats-are-taken/47521/13 "2023-09-13T06:08:00Z")

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@Jamir_Alam did they provide a ticket number?

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**Author:** ![Jamir\_Alam](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/jamir_alam/32/18741_2.png) [@Jamir\_Alam](https://community.jupiter.money/u/Jamir_Alam)\
**Post date:** [13 September 2023 12:06 UTC](https://community.jupiter.money/t/all-seats-are-taken/47521/14 "2023-09-13T12:06:55Z")

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Yes #2456813  
They emailed me  
“Thank you for showing interest to join Jupiter. We’ve conducted some mandatory checks and in accordance with the internal guideline, we’re unable to process your request. However, let me assure you by saying that we’re constantly evolving our systems, and should your details fit the criteria in the future, we would be happy to have you onboard.”

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**Author:** ![yagnesh01](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/yagnesh01/32/14597_2.png) [@yagnesh01](https://community.jupiter.money/u/yagnesh01)\
**Post date:** [13 September 2023 12:21 UTC](https://community.jupiter.money/t/all-seats-are-taken/47521/15 "2023-09-13T12:21:06Z")

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@Jamir_Alam it seems they did evaluate your case and then sent this response.

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**Author:** ![Jamir\_Alam](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/jamir_alam/32/18741_2.png) [@Jamir\_Alam](https://community.jupiter.money/u/Jamir_Alam)\
**Post date:** [13 September 2023 12:34 UTC](https://community.jupiter.money/t/all-seats-are-taken/47521/16 "2023-09-13T12:34:25Z")

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So I won’t be able to open an account? It only asked for my phone number, what’s the reason to not process my request?

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**Author:** ![yagnesh01](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/yagnesh01/32/14597_2.png) [@yagnesh01](https://community.jupiter.money/u/yagnesh01)\
**Post date:** [13 September 2023 13:09 UTC](https://community.jupiter.money/t/all-seats-are-taken/47521/17 "2023-09-13T13:09:38Z")

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@Nikhil_Godbole request your help in getting someone from your team look into this.

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**Author:** ![Nikhil\_Godbole](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/nikhil_godbole/32/25274_2.png) [@Nikhil\_Godbole](https://community.jupiter.money/u/Nikhil_Godbole)\
**Post date:** [13 September 2023 13:43 UTC](https://community.jupiter.money/t/all-seats-are-taken/47521/18 "2023-09-13T13:43:04Z")

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@yagnesh01 It’s already been addressed in the email sent to @Jamir_Alam

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**Author:** ![Sugan](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/sugan/32/18854_2.png) [@Sugan](https://community.jupiter.money/u/Sugan)\
**Post date:** [30 September 2023 18:23 UTC](https://community.jupiter.money/t/all-seats-are-taken/47521/19 "2023-09-30T18:23:39Z")

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I have dropped a mail now. Hoping for a positive resolution

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**Author:** ![Masud\_alam](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/masud_alam/32/18429_2.png) [@Masud\_alam](https://community.jupiter.money/u/Masud_alam)\
**Post date:** [26 October 2023 07:26 UTC](https://community.jupiter.money/t/all-seats-are-taken/47521/20 "2023-10-26T07:26:02Z")

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I am facing the problem of “All seats are taken”

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**Author:** ![Masud\_alam](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/masud_alam/32/18429_2.png) [@Masud\_alam](https://community.jupiter.money/u/Masud_alam)\
**Post date:** [26 October 2023 07:27 UTC](https://community.jupiter.money/t/all-seats-are-taken/47521/21 "2023-10-26T07:27:22Z")

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I am facing a facing a problem of “all seats are taken”

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