# Account opening **URL:** \ **Category:** Bugs\ **Created:** [1 January 2024 08:38 UTC](https://community.jupiter.money/t/account-opening/49458 "2024-01-01T08:38:31Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Dhruv1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/dhruv1/32/21868_2.png) [@Dhruv1](https://community.jupiter.money/u/Dhruv1)\ **Post date:** [1 January 2024 08:38 UTC](https://community.jupiter.money/t/account-opening/49458/1 "2024-01-01T08:38:31Z")
After filling my details,I stuck on the review your profile window. There is next button at the bottom of it where I am stucked it is not working ---
**Author:** ![razack](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/razack/32/23790_2.png) [@razack](https://community.jupiter.money/u/razack)\ **Post date:** [1 January 2024 08:45 UTC](https://community.jupiter.money/t/account-opening/49458/2 "2024-01-01T08:45:45Z")
Hai @Dhruv1 Welcome to the community. Suggest you to mail to support@jupiter.money along the sufficient attachments (screenshot/image) to create a support ticket. After, kindly share the ticket ID here. ---
**Author:** ![yagnesh01](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/yagnesh01/32/14597_2.png) [@yagnesh01](https://community.jupiter.money/u/yagnesh01)\ **Post date:** [1 January 2024 10:12 UTC](https://community.jupiter.money/t/account-opening/49458/4 "2024-01-01T10:12:36Z")
@universe can you please the ticket number here? ---
**Author:** ![yagnesh01](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/yagnesh01/32/14597_2.png) [@yagnesh01](https://community.jupiter.money/u/yagnesh01)\ **Post date:** [1 January 2024 18:49 UTC](https://community.jupiter.money/t/account-opening/49458/6 "2024-01-01T18:49:55Z")
Well, I am sure you are extremely busy. But a ticket number would have helped reduce the lead time i requesting someone to look into your issue. @Nikhil_Godbole request your help in getting someone from the team look into this. ---
**Author:** ![Dhruv1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/dhruv1/32/21868_2.png) [@Dhruv1](https://community.jupiter.money/u/Dhruv1)\ **Post date:** [1 January 2024 20:04 UTC](https://community.jupiter.money/t/account-opening/49458/7 "2024-01-01T20:04:36Z")
How can I get ticket I’d? ---
**Author:** ![yagnesh01](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/yagnesh01/32/14597_2.png) [@yagnesh01](https://community.jupiter.money/u/yagnesh01)\ **Post date:** [1 January 2024 20:10 UTC](https://community.jupiter.money/t/account-opening/49458/8 "2024-01-01T20:10:35Z")
Report this issue to the support team via email. You will receive a response with the ticket number ---
**Author:** ![Dhruv1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/dhruv1/32/21868_2.png) [@Dhruv1](https://community.jupiter.money/u/Dhruv1)\ **Post date:** [2 January 2024 06:00 UTC](https://community.jupiter.money/t/account-opening/49458/9 "2024-01-02T06:00:01Z")
Ticket ID 2875137 ---
**Author:** ![yagnesh01](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/yagnesh01/32/14597_2.png) [@yagnesh01](https://community.jupiter.money/u/yagnesh01)\ **Post date:** [2 January 2024 06:35 UTC](https://community.jupiter.money/t/account-opening/49458/10 "2024-01-02T06:35:44Z")
@Nikhil_Godbole request you to have someone from the team look into this. ---
**Author:** ![Nikhil\_Godbole](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/nikhil_godbole/32/25274_2.png) [@Nikhil\_Godbole](https://community.jupiter.money/u/Nikhil_Godbole)\ **Post date:** [2 January 2024 06:49 UTC](https://community.jupiter.money/t/account-opening/49458/11 "2024-01-02T06:49:56Z")
@Dhruv1 Team is checking. Will update ---
**Author:** ![Nikhil\_Godbole](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/nikhil_godbole/32/25274_2.png) [@Nikhil\_Godbole](https://community.jupiter.money/u/Nikhil_Godbole)\ **Post date:** [2 January 2024 06:50 UTC](https://community.jupiter.money/t/account-opening/49458/12 "2024-01-02T06:50:54Z")
@Dhruv1 Can you try again ? We have fixed the journey. ---
**Author:** ![Dhruv1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/dhruv1/32/21868_2.png) [@Dhruv1](https://community.jupiter.money/u/Dhruv1)\ **Post date:** [2 January 2024 07:31 UTC](https://community.jupiter.money/t/account-opening/49458/13 "2024-01-02T07:31:26Z")
it’s the same.I am still stuck there ---
**Author:** ![Nikhil\_Godbole](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/nikhil_godbole/32/25274_2.png) [@Nikhil\_Godbole](https://community.jupiter.money/u/Nikhil_Godbole)\ **Post date:** [2 January 2024 07:33 UTC](https://community.jupiter.money/t/account-opening/49458/14 "2024-01-02T07:33:31Z")
@Dhruv1 Could you please DM me the error screenshot. ---
**Author:** ![Dhruv1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/dhruv1/32/21868_2.png) [@Dhruv1](https://community.jupiter.money/u/Dhruv1)\ **Post date:** [2 January 2024 08:36 UTC](https://community.jupiter.money/t/account-opening/49458/15 "2024-01-02T08:36:19Z")
Check the next button at the bottom which is not working ![IMG_20240102_140532.jpg](https://us1.discourse-cdn.com/flex020/uploads/jupiter/original/3X/b/c/bceb4dd925c01ded8b4009ad71f35c8d46e7b346.jpeg) ---
**Author:** ![Abhishek\_Ulayil](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/abhishek_ulayil/32/9197_2.png) [@Abhishek\_Ulayil](https://community.jupiter.money/u/Abhishek_Ulayil)\ **Post date:** [2 January 2024 08:48 UTC](https://community.jupiter.money/t/account-opening/49458/16 "2024-01-02T08:48:06Z")
Try doing the same with 3 button navigation instead of gesture navigation (it is available in android settings). Maybe it will work. ---
**Author:** ![Nikhil\_Godbole](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/nikhil_godbole/32/25274_2.png) [@Nikhil\_Godbole](https://community.jupiter.money/u/Nikhil_Godbole)\ **Post date:** [2 January 2024 08:57 UTC](https://community.jupiter.money/t/account-opening/49458/17 "2024-01-02T08:57:32Z")
@Dhruv1 Engineers are checking this. Will keep you posted ---
**Author:** ![sai\_krishna1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/sai_krishna1/32/21893_2.png) [@sai\_krishna1](https://community.jupiter.money/u/sai_krishna1)\ **Post date:** [2 January 2024 08:59 UTC](https://community.jupiter.money/t/account-opening/49458/18 "2024-01-02T08:59:07Z")
Same issue here ---
**Author:** ![Dhruv1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/dhruv1/32/21868_2.png) [@Dhruv1](https://community.jupiter.money/u/Dhruv1)\ **Post date:** [2 January 2024 09:02 UTC](https://community.jupiter.money/t/account-opening/49458/19 "2024-01-02T09:02:43Z")
Still not working with 3 button navigation ---
**Author:** ![Nikhil\_Godbole](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/nikhil_godbole/32/25274_2.png) [@Nikhil\_Godbole](https://community.jupiter.money/u/Nikhil_Godbole)\ **Post date:** [2 January 2024 09:34 UTC](https://community.jupiter.money/t/account-opening/49458/20 "2024-01-02T09:34:32Z")
@Dhruv1 Are you able to scroll down further on that screen ? ---
**Author:** ![sai\_krishna1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/sai_krishna1/32/21893_2.png) [@sai\_krishna1](https://community.jupiter.money/u/sai_krishna1)\ **Post date:** [2 January 2024 09:35 UTC](https://community.jupiter.money/t/account-opening/49458/21 "2024-01-02T09:35:33Z")
No ---
**Author:** ![Dhruv1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/dhruv1/32/21868_2.png) [@Dhruv1](https://community.jupiter.money/u/Dhruv1)\ **Post date:** [2 January 2024 09:47 UTC](https://community.jupiter.money/t/account-opening/49458/22 "2024-01-02T09:47:29Z")
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